
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Multi-Language Support
Commenting
Bug Detection
Refactoring
IDE Integration
Unit Tests
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Vendor Support
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ChatGPT Reviews

William P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Interact with you and answer your questions.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
This tool is distinguished from others by its ability to process natural language because it uses a combination of natural language processing techniques and machine learning to understand and answer questions, allowing for more natural and human interaction.
What is your favorite aspect of this product?
Its ability to customize is highly appreciated; I can adjust the chatbot interface and behavior according to my needs and preferences.
What do you dislike most about this product?
If I have no experience in using chatbots or advanced technical programming skills, it can be difficult to use.
What recommendations would you give to someone considering this product?
I definitely recommend it because it allows the chatbot to adapt to the needs and preferences of each requirement.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Maryam A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Provides useful answers.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT has the ability to comprehend the context of a discussion and react appropriately. In order to keep coherence and continuity in a conversation, you might recollect prior knowledge. With its extensive knowledge base, ChatGPT is able to offer well-informed responses in a variety of subjects, including science, technology, culture, and entertainment.
What is your favorite aspect of this product?
I like ChatGPT, it can use input text to produce logical and contextualized responses. You can participate in discussions, understand and respond to queries and impart knowledge on a wide range of topics.
What do you dislike most about this product?
Because ChatGPT is trained on real-world data, biases inherent in that data may be reflected in it, and occasionally exacerbated. In some circumstances, this may result in biased or incorrect reactions.
What recommendations would you give to someone considering this product?
I suggestChatGPT is adaptable, it can handle a wide range of topics and discussion styles. It can be configured to communicate officially or informally, depending on each need.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Rosemary R.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2024
Chatgpt is an helpful coding partner to have.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Its versatility and general capability is what sets it apart from every other generative AI ( artificial intelligence ) tool at this point in time. Its ability to be helpful in a variety of ways including but not limited to code translations, code documentations and analysis, unit testing , code refactoring among other areas is simply unprecedented.
What is your favorite aspect of this product?
I have used Chatgpt several times to hunt for code errors and its ability to highlight possible issues and errors in my code is impressive. Personally, this is what I like best about Chatgpt as it relates to my team's software development process at work.
What do you dislike most about this product?
As good as Chatgpt is, it comes with a lot of baggages . One of its clear baggage is with the quality of code it generates. Code generated by Chatgpt do not adhere to known industry standards and tends to be difficult to read or maintain, leading to longer development cycles.
What recommendations would you give to someone considering this product?
When using Chatgpt in the software development process, it is vital to create room for some of the inconveniences it will likely create , especially as it relates to proprietary code.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
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