ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

84

Natural Language Generation

83

Multi-Language Support

82

Commenting

81

Refactoring

79

Bug Detection

77

Unit Tests

77

IDE Integration

77

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Product Strategy and Rate of Improvement

83

Breadth of Features

80

Ease of Data Integration

79

Ease of IT Administration

78

Availability and Quality of Training

78

Ease of Customization

76

Vendor Support

74

ChatGPT Reviews

Purvi s.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2025

Saves Time and helps like a Bestfriend

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

It has breadth of features and gives multiple responses too Quickly gives Response Uniqueness and accurate answers

What is your favorite aspect of this product?

Helps in writing the document and code and creates and performs each task whichever said to him also we have our integrated our product system with it so it also helps in working seamlessly easily analyze the data and gives the performance insights too.

What do you dislike most about this product?

Its quite bit expensive

What recommendations would you give to someone considering this product?

That we can easily integrate it with our app and the work we do on other applications as an extension

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Generous Negotitation

Nishad P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

ChatGPT - A First Genuine Info AI

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

1. Legitimate Information 2. Understand Each Words Context of Search in Depth 3. Source of Formal & In Formal Examples 4. Language Understanding 5. Maintain Ethics & Safety 6. Fine-Tunning of Contents

What is your favorite aspect of this product?

1. Detailed Explanation 2. Formal & In Formal Examples 3. Multi Language

What do you dislike most about this product?

1. Overuse of some words repeatedly 2. Can't Process Visual or Real-Time Information 3. Occasional Misinterpretation of Tone or Humor:

What recommendations would you give to someone considering this product?

If you're new to AI, ChatGPT is a great place to start. It's easy to use and designed for beginners. ChatGPT also provides safe and reliable content, making it a responsible choice. As you get more familiar, it can help you learn and explore more advanced AI tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Manik G.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Powerful and Versatile Software

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

ChatGPT stands out with its advanced language understanding, contextual memory, and versatility across various tasks. Its seamless integration with plugins, APIs, and real-time web access further enhances its functionality compared to similar AI models.

What is your favorite aspect of this product?

Its ability to generate accurate, context-aware responses and adapt to a wide range of tasks, from coding to creative writing, makes it highly versatile and efficient.

What do you dislike most about this product?

Limited real-time knowledge, occasional inaccuracies, and lack of full control over memory retention can sometimes affect the user experience.

What recommendations would you give to someone considering this product?

Understand its strengths and limitations—ChatGPT excels at generating text, coding, and problem-solving, but always verify critical information. For best results, provide clear prompts and iterate as needed. If using it for professional tasks, consider integrations with APIs and plugins to enhance functionality.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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