ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

84

Natural Language Generation

83

Multi-Language Support

82

Commenting

81

Refactoring

79

Bug Detection

77

Unit Tests

77

IDE Integration

77

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Product Strategy and Rate of Improvement

83

Breadth of Features

80

Ease of Data Integration

79

Ease of IT Administration

78

Availability and Quality of Training

78

Ease of Customization

76

Vendor Support

74

ChatGPT Reviews

Kushal K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Simple Integration and reliable solutions

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

ChatGPT gives fast, human-like replies, understands context well, and improves with user feedback.

What is your favorite aspect of this product?

I like giving quick, clear answers and learning from conversations to help users better. simple and best

What do you dislike most about this product?

some time output takes time and give wrong code

What recommendations would you give to someone considering this product?

Technical code and commands should be proper

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Effective Service

Manivannan A.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Efficient, insightful, and ever-evolving

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

ChatGPT stands out from other AI-powered chatbots due to its advanced language model, broad capabilities, and user-friendly experience.

What is your favorite aspect of this product?

My favorite aspect of ChatGPT is its versatility and adaptability across different use cases. Whether it's helping with coding, business insights, tutoring, content creation, or brainstorming ideas, it provides intelligent, context-aware responses.

What do you dislike most about this product?

Lack of Real time knowledge (without browsing) - ChatGPT’s responses are based on pre-existing training data, so it may not always provide the latest news, financial data, or emerging trends unless browsing is enabled.

What recommendations would you give to someone considering this product?

I would recommend use of web browsing and third-party plugins to get real-time information and better functionality

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Pruthviraj K.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Best Productive and helpful product.

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

ChatGPT is more reliable also It has first movers advantage. Chat GPT is quite cheaper and because its is free initially for few capacity. User can feel and analyze tool for usefulness and effectiveness.

What is your favorite aspect of this product?

Computing power and faster execution is the favorite aspect of chatgpt.

What do you dislike most about this product?

Limitations in image computation in free version.

What recommendations would you give to someone considering this product?

Try this product in free version if need to explore more then buy basic version for 20$. Then take your decision if it fits to your expectations.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Respectful

Cons

  • Commodity Features
  • Security Frustrates

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