ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

84

Natural Language Generation

83

Multi-Language Support

82

Commenting

81

Refactoring

79

Bug Detection

77

Unit Tests

77

IDE Integration

77

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Product Strategy and Rate of Improvement

83

Breadth of Features

80

Ease of Data Integration

79

Ease of IT Administration

78

Availability and Quality of Training

78

Ease of Customization

76

Vendor Support

74

ChatGPT Reviews

Harsh G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

ChatGPT is real life saver for students

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

ChatGPT responds to my all sort of problems and questions providing accurate and in-depth explanation to the problem.

What is your favorite aspect of this product?

ChatGPT give a way to generate codes and tell in depth method and solutions in very easy way that we can understand any solution in one way go.

What do you dislike most about this product?

ChatGPT provides me outdated or useless solutions which term undefined and false information which give me inaccurate result in some situations.

What recommendations would you give to someone considering this product?

ChatGPT is time convenient and really a stress reducer for everyone by providing in-depth and accurate answer with reasoning.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

raj s.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2025

Its provide me in all the solution

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It has more features

What is your favorite aspect of this product?

All the things

What do you dislike most about this product?

Nothing all good

What recommendations would you give to someone considering this product?

Nothing special

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Saves Time

Shrikant D.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Versatile, Intelligent, and Highly Adaptive AI

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

ChatGPT stands out with its human-like, context-aware responses, vast knowledge base, and multi-modal capabilities, offering a more natural and personalized conversational experience.

What is your favorite aspect of this product?

ChatGPT’s human-like responses and adaptability are its best features. It understands context, remembers details, and provides natural, insightful conversations, making interactions feel smooth and intuitive.

What do you dislike most about this product?

Nothing all are good

What recommendations would you give to someone considering this product?

If you’re considering ChatGPT: 1. Use It for Various Tasks – Writing, research, coding, and more. 2. Give Clear Prompts – Helps get better responses. 3. Explore New Features – Stay updated on AI advancements. 4. Integrate Smartly – Use APIs and plugins if needed. 5. Experiment & Learn – Try different use cases to maximize value.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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