
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Multi-Language Support
Commenting
Refactoring
Bug Detection
Unit Tests
IDE Integration
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Vendor Support
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ChatGPT Reviews

Pratik K.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2025
Impressive Features, but Room for Improvement
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT is designed to engage in nuanced, context-aware conversations and can adapt its responses based on user tone and preferences.
What is your favorite aspect of this product?
One of the best aspects of ChatGPT is its versatility.
What do you dislike most about this product?
There is nothing to dislike this product.
What recommendations would you give to someone considering this product?
I will recommend everyone to consider this product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Om D.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2025
Versatile and powerful, but occasional inaccuracie
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Easy to use
What is your favorite aspect of this product?
ChatGPT's best aspect is its ability to generate human-like responses and assist with a wide range of tasks, from coding to content creation, making it highly versatile and efficient.
What do you dislike most about this product?
Nothing All are good in chatgpt
What recommendations would you give to someone considering this product?
Nothing All are good in chatgpt
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Keagan W.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2025
Love it, It really has changed how i view AI
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
o, while other AI products might focus on specific areas (e.g., customer service bots, or more domain-specific tools), ChatGPT’s versatility and focus on conversation make it stand out in its space.
What is your favorite aspect of this product?
The variety of topics I get to discuss with it.
What do you dislike most about this product?
While Chatgpt can simulate empathy and respond in a way that’s supportive, It doesn't truly “feel” or fully understand emotions the way humans do. That can make the responses sometimes seem less genuine, especially in very sensitive contexts.
What recommendations would you give to someone considering this product?
Keep in mind that while conversations with ChatGPT are private, it's always a good idea not to share sensitive personal data, just as you would be cautious with any online tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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