
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Multi-Language Support
Commenting
Bug Detection
Refactoring
IDE Integration
Unit Tests
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Vendor Support
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ChatGPT Reviews
Jodi R.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2025
AI Conversations Redefined
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT offers advanced natural language understanding and generation, which is something great we have with it.
What is your favorite aspect of this product?
I like the capacity to assist with creative writing, brainstorming, and problem-solving that opens new possibilities for users.
What do you dislike most about this product?
Its access to real-time is restricted.
What recommendations would you give to someone considering this product?
Take my advice carefully before you enter the AI world: use it as a tool to complement, not replace, human judgment.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Gabriela L.
- Role: Industry Specific Role
- Industry: Utilities
- Involvement: End User of Application
Submitted May 2025
Balancing AI intelligence with ethical concerns
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out with its broad knowledge base with continuous updates.
What is your favorite aspect of this product?
I really like quick and coherent responses, even on complex topics.
What do you dislike most about this product?
Memory loss during lengthy conversations.
What recommendations would you give to someone considering this product?
You should leverage API integrations to customize its capabilities.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Joshua A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
A Smart and Helpful AI Assistant Tool
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Its high-quality responses as a result of the large, quality data it was trained on, also it is easy to use.
What is your favorite aspect of this product?
Its versatility: It can provide quality responses across a wide range of topics.
What do you dislike most about this product?
Its inefficiency in remembering past conversations.
What recommendations would you give to someone considering this product?
Always ensure your prompts are clear and cover all aspects of your inquiry.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
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