
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Multi-Language Support
Commenting
Refactoring
Bug Detection
Unit Tests
IDE Integration
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Vendor Support
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ChatGPT Reviews

Lucky O.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2024
Great product, but too verbose most times
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
High contextual understanding
What is your favorite aspect of this product?
Code generation
What do you dislike most about this product?
Can be overly verbose
What recommendations would you give to someone considering this product?
Make sure you understand prompt engineering to avoid initial frustrations
Pros
- Respectful
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Gaurav G.
- Role: Information Technology
- Industry: Gaming and Hospitality
- Involvement: IT Leader or Manager
Submitted Dec 2024
Easy to use, best AI tool for productivity
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
breadth of features, chain of thoughts analysis, give very accurate & precise results. all in one solution.
What is your favorite aspect of this product?
model o1 as one i loved the most.
What do you dislike most about this product?
image generation is not up to the mark. very disappointed with image generation capabilities
What recommendations would you give to someone considering this product?
must have AI tool for productivity, just try for at least a month, u ended up with purchasing for plus for sure.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Chukwuka U.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2024
Fantastic product
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT incorporates up-to-date knowledge (when using tools like its browser) while maintaining a vast understanding of general knowledge up to 2023
What is your favorite aspect of this product?
It excels in bridging the gap between simple conversational AI and complex problem-solving, making it suitable for a wide range of task
What do you dislike most about this product?
Features like GPT-4 access are behind a subscription paywall, which might be a barrier for some users.
What recommendations would you give to someone considering this product?
Provide detailed instructions or prompts to get the most relevant and accurate responses.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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