
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Multi-Language Support
Commenting
Refactoring
Bug Detection
IDE Integration
Unit Tests
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
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ChatGPT Reviews
SOLOMON G.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Jun 2025
Supper AI
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It generates codes and also it gives directives on how to implement the codes.
What is your favorite aspect of this product?
I like ChatGPT because it is simple done anyone's imaginations, user friendly and flexible.
What do you dislike most about this product?
ChatGPT does not provides links for information reference unless asked for.
What recommendations would you give to someone considering this product?
ChatGPT is extremely incredible for better workflow, it is the best trainer because it provides every information except few.
Pros
- Continually Improving Product
- Trustworthy
- Generous Negotitation
- Over Delivered
Please tell us why you think this review should be flagged.

Peer M.
- Role: Student Academic
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2025
My Everyday AI Sidekick and Creative Partner
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It stands out by maintaining conversational context to deliver coherent, human-like interactions while handling diverse tasks. It can jump from creative brainstorming and coding help to quick research in a single chat. It also hooks into other tools so it can do more than just answer questions, and with regular updates, it’s always getting smarter and more reliable.
What is your favorite aspect of this product?
The best part is how naturally it understands and responds, like talking to someone who instantly gets what you mean, no matter the topic. It makes everything, from simple questions to complex tasks feel easy and seamless.
What do you dislike most about this product?
While it is very helpful, it can occasionally give vague or slightly off responses, especially with niche or time-sensitive topics. A bit more accuracy in those moments could make it even better.
What recommendations would you give to someone considering this product?
If you're considering ChatGPT, give it try for day-to-day tasks like writing, planning or quick research. It’s easy to get started, and the more you use it, the more you’ll explore how much it can do.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
ananya g.
- Role: Information Technology
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted May 2025
Good to go and enjoy
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It's best and accurate information.
What is your favorite aspect of this product?
Easily accessed
What do you dislike most about this product?
Some content missing
What recommendations would you give to someone considering this product?
Good to adopt
Pros
- Inspires Innovation
- Transparent
- Helps Innovate
- Continually Improving Product
Cons
- Vendor's Interest First
Please tell us why you think this review should be flagged.
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