ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

Filter By

ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

0% Negative
3% Neutral
97% Positive

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 81

Summarization & Explanation

86

Code Completion

84

Natural Language Generation

83

Multi-Language Support

82

Commenting

81

Refactoring

79

Bug Detection

77

Unit Tests

77

IDE Integration

77

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

86

Business Value Created

86

Ease of Implementation

85

Quality of Features

84

Product Strategy and Rate of Improvement

83

Breadth of Features

80

Ease of Data Integration

79

Ease of IT Administration

78

Availability and Quality of Training

78

Ease of Customization

76

Vendor Support

74

ChatGPT Reviews

Nesta P.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Pricey tool but faster with fantastic features

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

It is too faster in presenting chats of research in a very modernised way and provides real results in very short time compared to native search engines and does not come with ads to disrupt search results

What is your favorite aspect of this product?

I do like how it is easy to use and how faster in process information back. The pricing of the AI is very affordable

What do you dislike most about this product?

Its not more accurate when it comes to creating images and videos for marketing purposes, you need to be more experienced to come up with good results from the AI

What recommendations would you give to someone considering this product?

I would recommend the solution

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kuntal B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2024

Fantastic tool to use daily

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Friendly behaviour

What is your favorite aspect of this product?

Versatile product

What do you dislike most about this product?

Knowledge base

What recommendations would you give to someone considering this product?

Use it to make your work easier

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Client Friendly Policies

Chad F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

It's open to anyone

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

ChatGPT can't generate Codes with images as others

What is your favorite aspect of this product?

It's good at generating basic code and also easily generates the format and content that can be used on Web page.

What do you dislike most about this product?

During code generation, it can't arrange code properly.

What recommendations would you give to someone considering this product?

Less coding skills are required to use it for coding.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Acts with Integrity
  • Client's Interest First

Most Popular ChatGPT Comparisons