
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
82 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Summarization & Explanation
Code Completion
Natural Language Generation
Multi-Language Support
Commenting
Bug Detection
Refactoring
IDE Integration
Unit Tests
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Vendor Support
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ChatGPT Reviews
Shivprasad S.
- Role: Student Academic
- Industry: Engineering
- Involvement: End User of Application
Submitted Apr 2025
chatgpt a game changer for day to day tasks
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out with its natural, conversational tone, deep contextual understanding, and broad knowledge across topics. It adapts to user preferences, supports code, documents, and images, and integrates tools for real-time tasks—offering a more versatile and human-like AI experience.
What is your favorite aspect of this product?
My favorite aspect of ChatGPT is its ability to understand context and carry on meaningful, coherent conversations across multiple interactions. It feels less like using a tool and more like talking to a helpful, knowledgeable assistant who remembers your goals and style.
What do you dislike most about this product?
What I dislike most about ChatGPT is that it can sometimes provide overly confident answers even when uncertain or lacking up-to-date information. This can be misleading if not cross-checked, especially for critical or time-sensitive topics.
What recommendations would you give to someone considering this product?
If you're considering ChatGPT, start by exploring its strengths in brainstorming, writing, coding, and learning support. Be clear with your prompts for best results, and always verify critical or real-time information. Use it as a creative partner, not a final authority.
Pros
- Helps Innovate
- Continually Improving Product
- Efficient Service
- Caring
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Enguerran M.
- Role: Consultant
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
A powerful everyday assistant for smarter work
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Chatgpt is distinguished from quite a few of its competitors by combining advanced levels of language understanding with a gentle product experience, and tremendous versatility in the tasks it can perform. Unlike many of its AI competitors, which are limited to quite specific applications, chatgpt high adaptability allows it a wide array of uses professionally-from drafting emails, summarizing documents, brainstorming ideas, to providing technical assistance. When context memory is allowed, the ability to fine-tune interactions with users over the course of many conversations allows for more personalized and efficient interactions.
What is your favorite aspect of this product?
The aspect I cherish the most is that ChatGPT is speedy in adapting to various tasks in a time-saving manner and hence, increases my productivity. It feels like a reliable assistant that is always there at hand.
What do you dislike most about this product?
What I hate the most is sometimes a lack of long conversation continuity, especially when memory is off. It could also issue confident-sounding answers that need some fact-checking on the human end.
What recommendations would you give to someone considering this product?
The first thing I would recommend you do is to come up with well-defined use cases for which you want to use ChatGPT. A well-defined, precise prompt really makes a huge difference in the quality of response you're going to get. Start simply, drafts of email messages, summary of content ... Then, imagine use cases that are more complex and give them more thought on how to turn them into prompts.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Cons
- Less Respectful
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Antonio P.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2025
Must have for evolving organizations!
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
First mainstream AI to be deployed. Overall amazing product, but with some limits. Competition is catching up
What is your favorite aspect of this product?
Easiness of use, data analysis capabilities, generalism of answers and solutions provided.
What do you dislike most about this product?
Sometimes you can give it bias and it keep answering within those boundaries. Also not good in images, sounds and whatever not text format.
What recommendations would you give to someone considering this product?
Must have to evolve for future challenges and to boost productivity!
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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