ChatGPT Logo Award Winner Product Badge
ChatGPT Logo Award Winner Product Badge
OpenAI

ChatGPT

Composite Score
8.9 /10
CX Score
9.2 /10

What is ChatGPT?

ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.

Company Details


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Awards & Recognition

ChatGPT won the following awards in the AI Code Generation category

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ChatGPT Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ChatGPT.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

97 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ChatGPT?

1% Negative
2% Neutral
97% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Feature Ratings

Average 81

Summarization & Explanation

85

Code Completion

83

Natural Language Generation

83

Multi-Language Support

83

Commenting

81

Bug Detection

79

Refactoring

79

IDE Integration

78

Unit Tests

78

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

85

Business Value Created

85

Quality of Features

83

Product Strategy and Rate of Improvement

83

Breadth of Features

82

Ease of IT Administration

80

Availability and Quality of Training

79

Ease of Data Integration

79

Ease of Customization

77

Vendor Support

75

ChatGPT Reviews

Hardik C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

My SEO Game Leveled Up Thanks, ChatGPT!

Likeliness to Recommend

9 /10

What differentiates ChatGPT from other similar products?

Unlike other AI tools that spit out generic fluff, ChatGPT actually gets SEO. It’s like having a personal SEO assistant who knows keyword density, search intent and even Google’s latest mood swings!

What is your favorite aspect of this product?

The keyword suggestions and content structuring insane! I just throw in a messy prompt and ChatGPT transforms it into a fully optimized, readable article that would make even Google’s algorithm blush.

What do you dislike most about this product?

Sometimes it gets too creative with SEO recommendations like suggesting I rank for "purple ninja toothpaste." 😂 But hey, I’d rather dial it back than deal with boring content.

What recommendations would you give to someone considering this product?

Don’t overthink it just start using it! Feed ChatGPT the right prompts, tweak the output a bit and watch your rankings skyrocket. It’s like having an over-caffeinated SEO intern who never sleeps. 😎

Pros

  • Client Friendly Policies
  • Client's Interest First
  • Friendly Negotiation
  • Helps Innovate

Ricardo M.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2025

The tool is a really game changer.

Likeliness to Recommend

10 /10

What differentiates ChatGPT from other similar products?

Natural language fluency, customization options, and strong integration capabilities.

What is your favorite aspect of this product?

Its ability to generate human-like, context-aware codes.

What do you dislike most about this product?

Limited real-time web access and lack of long memory retention.

What recommendations would you give to someone considering this product?

Test the functionality for your specific needs, explore customization options, and ensure proper integration with your tools are available.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Client Friendly Policies

Khaoula H.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2025

Great product.

Likeliness to Recommend

8 /10

What differentiates ChatGPT from other similar products?

ChatGPT stands out from other similar products due to its advanced natural language understanding, context retention, and versatility in generating human-like responses. Powered by OpenAI's GPT-4 architecture, it excels in creative writing, coding assistance, and complex reasoning. Unlike many competitors, it supports multi-turn conversations, integrates with APIs for customization, and offers both free and premium access for various user needs.

What is your favorite aspect of this product?

Project section as well APIs

What do you dislike most about this product?

It crash from time to time compared to other models

What recommendations would you give to someone considering this product?

Unlike many competitors, it supports multi-turn conversations, integrates with APIs for customization, and offers both free and premium access for various user needs. I would recommend to get the premium acssess for better experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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