
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Enables Productivity
- Inspires Innovation
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Topic Generator
Grammar and Spellcheck
Article Summarizer
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Customization
Text Personalization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
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ChatGPT Reviews

Ajuzieogu G.
- Role: Operations
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2025
"Unique conversational AI with diverse functions
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
What sets ChatGPT apart is its ability to engage in dynamic, context-rich conversations, providing insightful responses across a broad array of topics. Its foundation in deep learning makes it consistently evolving.
What is your favorite aspect of this product?
What I appreciate most about ChatGPT is its context-aware conversation style, which feels much more like speaking to a person. Its broad knowledge and adaptability are key strengths.
What do you dislike most about this product?
One downside is that ChatGPT lacks real-time internet access, so it can't deliver current info. It also sometimes makes mistakes or fails to fully understand more complex questions.
What recommendations would you give to someone considering this product?
I’d recommend ChatGPT for anyone needing help with writing, research, or brainstorming. Just ensure you understand its limitations in real-time updates and potential inaccuracies in complex scenarios.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Cheptiony M.
- Role: Consultant
- Industry: Communications
- Involvement: End User of Application
Submitted Feb 2025
Is fast and provides detailed information
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Its unique and has many partners providing different tasks powered by AI
What is your favorite aspect of this product?
Image generator
What do you dislike most about this product?
Gives the same article variation to all
What recommendations would you give to someone considering this product?
Don't copy paste the article the AI gives you; take time to finetune the content and make it your own.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Promise A.
- Role: Human Resources
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2025
Easy to use, I love it.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT excels in natural conversation flow, contextual memory, and versatility, effectively handling tasks from brainstorming to problem-solving.
What is your favorite aspect of this product?
I appreciate ChatGPT's instant, insightful responses that boost productivity and creativity.
What do you dislike most about this product?
I wish ChatGPT had real-time internet access for up-to-date information. Also I think, Integration of others software can be improved.
What recommendations would you give to someone considering this product?
Use ChatGPT for brainstorming, problem-solving, and automation, but ensure critical information is verified for accuracy.
Pros
- Saves Time
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Please tell us why you think this review should be flagged.
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