
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Enables Productivity
- Inspires Innovation
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Topic Generator
Grammar and Spellcheck
Article Summarizer
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Customization
Text Personalization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews

Harsh G.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2025
ChatGPT is real life saver for students
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT responds to my all sort of problems and questions providing accurate and in-depth explanation to the problem.
What is your favorite aspect of this product?
ChatGPT give a way to generate codes and tell in depth method and solutions in very easy way that we can understand any solution in one way go.
What do you dislike most about this product?
ChatGPT provides me outdated or useless solutions which term undefined and false information which give me inaccurate result in some situations.
What recommendations would you give to someone considering this product?
ChatGPT is time convenient and really a stress reducer for everyone by providing in-depth and accurate answer with reasoning.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.

Olayinka O.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: End User of Application
Submitted Feb 2025
Awesome product, but pricey
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
It's ability to give it generate human like responses
What is your favorite aspect of this product?
Still it's human-like responses
What do you dislike most about this product?
Unable to access the internet Data is from September 2021
What recommendations would you give to someone considering this product?
A good software, you have to be specific and be as detailed as possible with your prompt
Pros
- Appreciates Incumbent Status
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Dinesh reddy E.
- Role: Consultant
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Feb 2025
Easy to use
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT stands out for its ability to generate contextually aware, human-like responses, continuously adapting to conversation style and user preferences, while being fine-tuned for a wide variety of topics and tasks.
What is your favorite aspect of this product?
My favorite aspect is the ability to engage in dynamic, meaningful conversations that adapt to a wide range of topics and user preferences, making interactions feel more personal and natural.
What do you dislike most about this product?
One limitation is the inability to access real-time information or browse the internet, which can sometimes result in outdated responses.
What recommendations would you give to someone considering this product?
I would recommend exploring its versatility in generating creative content, solving problems, and providing conversational assistance across various topics, while keeping in mind its limitations regarding real-time data.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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