
What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Saves Time
- Enables Productivity
- Inspires Innovation
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Artificial Intelligence and Natural Language Processing
Topic Generator
Grammar and Spellcheck
Article Summarizer
Long Form Content Generation
Multi-Language Support
Style and Tone Suggestions
Customization
Text Personalization
Templates
Integration
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Vendor Support
Also Featured in...
ChatGPT Reviews

Akachukwu U.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Oct 2024
Amazing Product
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Widespread integration with 3rd party applications
What is your favorite aspect of this product?
Ability to be interactive.
What do you dislike most about this product?
It doesnt work offline.
What recommendations would you give to someone considering this product?
Its hands down one of the best AI tools out there. Highly recommend.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Less Friendly Negotiation
Please tell us why you think this review should be flagged.
Vaibhav A.
- Role: Operations
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Amazing software. Kudos to Team!
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
User friends and ease of use
What is your favorite aspect of this product?
Provides answers to every question which comes through your mind
What do you dislike most about this product?
Some features should be implemented so that students dont misuse it and ruin their studies
What recommendations would you give to someone considering this product?
Surely go ahead for it but use your brain in the same level
Pros
- Enables Productivity
- Saves Time
- Acts with Integrity
- Continually Improving Product
Cons
- Less Friendly Negotiation
- Less Performance Enhancing
- Vendor's Interest First
Please tell us why you think this review should be flagged.

Saddam Hussain A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Efficient and versatile, but room for more real-ti
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
ChatGPT differentiates itself with its advanced conversational capabilities, extensive training data, and ability to generate contextually relevant responses across a wide range of topics.
What is your favorite aspect of this product?
The ability to generate contextually relevant and coherent responses across diverse topics and conversations.
What do you dislike most about this product?
Occasional inaccuracies in responses and limitations in accessing real-time information.
What recommendations would you give to someone considering this product?
Leverage its conversational capabilities for diverse use cases and keep in mind that while it's highly knowledgeable, cross-checking critical information is recommended.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Caring
Please tell us why you think this review should be flagged.
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