What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Continually Improving Product
- Reliable
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Add Notes
Due Dates
Calendar View
Task Reporting
Task Status
Add Attachments
Notifications
Task Categorization
Task Prioritization
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Matilda H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
Confluence is relatable with onboarding.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is very relatable with onboarding our new team members and meeting notes.
What is your favorite aspect of this product?
I like that Confluence templates are super specific saving my time and ensuring consistency with our teams.
What do you dislike most about this product?
Confluence is great and so far have nothing to complain
What recommendations would you give to someone considering this product?
Fantastic for industry specific templates saving alot of time and ensuring team consistency.Relatable with onboarding for new members.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Immaculata C.
- Role: Information Technology
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted May 2025
Collaboration with Powerful Integration
Likeliness to Recommend
What differentiates Confluence from other similar products?
Unlike simpler note-taking tools, Confluence provides structured spaces, version control, and hierarchical organization for long-term documentation
What is your favorite aspect of this product?
My favourite aspects of Confluence is its structured knowledge management, which allows teams to organize, document, and collaborate efficiently. Unlike traditional document-sharing tools, Confluence provides hierarchical spaces, version control, and AI-powered automation, making it ideal for long-term content management.
What do you dislike most about this product?
Complex Setup & Learning Curve
What recommendations would you give to someone considering this product?
If you are considering using confluence use this features, 1) Automate Routine Tasks Reduce manual effort with AI-powered automation for content creation, notifications, and workflow management. 2) Maximize Integrations: If your team uses Jira, Trello, or Slack take advantage of Confluence’s seamless integrations to enhance workflows.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Bassey E.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
A Robust Collaboration Tool
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence stands out from other collaboration tools due to its deep integration with other Atlassian products like Jira, making it a powerful platform for teams working on software development and project management.
What is your favorite aspect of this product?
My favorite aspect of Confluence is its seamless integration with other Atlassian tools like Jira.
What do you dislike most about this product?
What I dislike most about Confluence is the sometimes overwhelming complexity for new users.
What recommendations would you give to someone considering this product?
I would recommend that anyone considering Confluence take the time to properly set up and organize their space from the start.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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