What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Continually Improving Product
- Reliable
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Due Dates
Add Notes
Task Status
Calendar View
Task Reporting
Task Categorization
Add Attachments
Notifications
Task Prioritization
Vendor Capability Ratings
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Bassey E.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
A Robust Collaboration Tool
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence stands out from other collaboration tools due to its deep integration with other Atlassian products like Jira, making it a powerful platform for teams working on software development and project management.
What is your favorite aspect of this product?
My favorite aspect of Confluence is its seamless integration with other Atlassian tools like Jira.
What do you dislike most about this product?
What I dislike most about Confluence is the sometimes overwhelming complexity for new users.
What recommendations would you give to someone considering this product?
I would recommend that anyone considering Confluence take the time to properly set up and organize their space from the start.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Gaurav G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Its a good software to collate all business info.
Likeliness to Recommend
What differentiates Confluence from other similar products?
It's very smooth and interactive. It helps navigation easily to multiple tasks.
What is your favorite aspect of this product?
My favourite aspect is the search Engine. Searche results are as per expectations
What do you dislike most about this product?
Not Applicable
What recommendations would you give to someone considering this product?
It can be used for a business with large data base.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Jimena G.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Feb 2025
Powers Collaboration and Knowledge Management
Likeliness to Recommend
What differentiates Confluence from other similar products?
Unlike other knowledge management tools such as Notion or Google Docs, Confluence stands out for its focus on teamwork and project management. While platforms like Notion offer a more flexible experience for individuals, Confluence specializes in corporate environments where effective collaboration and clear documentation are essential. Plus, being cloud-based, the platform can be accessed from anywhere, which is essential for distributed or remotely working teams. The ability to integrate Confluence with other work tools like Slack and Google Drive also makes it very accessible and useful on a day-to-day basis.
What is your favorite aspect of this product?
What fascinates me most about Confluence is its ability to bring teams together. It is not just a documentation tool, but a space where ideas can emerge, evolve, and be shared fluidly. Real-time editing, combined with the platform's rich functionality, creates a highly collaborative work environment that is hard to match. Its wide range of features, combined with the advantages it offers, make it a perfect solution for teams from all sectors.
What do you dislike most about this product?
I have nothing to say about this excellent platform, it gives us an excellent advantage that lies in its ability to centralize information and facilitate communication. This translates into increased transparency and efficiency in teamwork.
What recommendations would you give to someone considering this product?
Recommending Confluence is easy when you consider its positive impact on the organization. It not only serves as a repository of information, but also fosters a culture of collaboration and continuous learning. The ease of use and relatively short learning curve make it ideal for teams of all sizes, from startups to large corporations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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