
What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Continually Improving Product
- Reliable
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Add Notes
Calendar View
Due Dates
Task Status
Task Categorization
Add Attachments
Task Reporting
Notifications
Task Prioritization
Vendor Capability Ratings
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Ken J.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Jan 2023
Confluence: For collaboration and documentation
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence supports collaboration and information sharing among team members. It also integrates with a wide range of tools and services that helps teams streamline their workflows and also improve productivity,
What is your favorite aspect of this product?
Confluence has an intuitive user interface that makes it easy for users to navigate.
What do you dislike most about this product?
Confluence does not offer advanced customization options such as custom fields.
What recommendations would you give to someone considering this product?
One needs to consider the costs and make sure they understand the pricing model before they start using the software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Hüseyin D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Best documentation tool
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence's biggest difference is fully integrated with Jira.
What is your favorite aspect of this product?
It is working great with Jira because of to be an Atlassian product.
What do you dislike most about this product?
Pricing is high than other competitors.
What recommendations would you give to someone considering this product?
If you have Atlassian products and want to use documentation tool, Confluence is the best option.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Imran Noon D.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jan 2023
Fantastic and Incredible Product, Super Happy
Likeliness to Recommend
What differentiates Confluence from other similar products?
It is easier to get started with as compared to share point, and user interface is more friendly
What is your favorite aspect of this product?
The intuitiveness of the interface, easy organization of content makes navigation super easy.
What do you dislike most about this product?
I don't think so if I dislike anything, this is one of my favorite tool so far.
What recommendations would you give to someone considering this product?
If you are a small and medium-scale enterprise and really want to avoid the hassle of onboarding and training, confluence is your tool. It eliminates all complexities as compared to other tools available in the Market.
Pros
- Trustworthy
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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