Confluence Logo Award Winner Product Badge
Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.3 /10
CX Score
9.5 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Confluence won the following awards in the Task Management category

Filter By

Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

0% Negative
2% Neutral
98% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Respectful
  • Helps Innovate

Feature Ratings

Average 88

Task Assignment

90

List Tasks

90

Add Notes

89

Calendar View

89

Due Dates

88

Task Status

88

Task Categorization

88

Add Attachments

88

Task Reporting

87

Notifications

87

Task Prioritization

87

Vendor Capability Ratings

Average 88

Quality of Features

90

Business Value Created

90

Product Strategy and Rate of Improvement

89

Ease of Implementation

89

Ease of IT Administration

88

Breadth of Features

88

Ease of Customization

87

Usability and Intuitiveness

87

Ease of Data Integration

86

Availability and Quality of Training

86

Vendor Support

85

Confluence Reviews

Ken J.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Confluence: For collaboration and documentation

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

Confluence supports collaboration and information sharing among team members. It also integrates with a wide range of tools and services that helps teams streamline their workflows and also improve productivity,

What is your favorite aspect of this product?

Confluence has an intuitive user interface that makes it easy for users to navigate.

What do you dislike most about this product?

Confluence does not offer advanced customization options such as custom fields.

What recommendations would you give to someone considering this product?

One needs to consider the costs and make sure they understand the pricing model before they start using the software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hüseyin D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best documentation tool

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Confluence's biggest difference is fully integrated with Jira.

What is your favorite aspect of this product?

It is working great with Jira because of to be an Atlassian product.

What do you dislike most about this product?

Pricing is high than other competitors.

What recommendations would you give to someone considering this product?

If you have Atlassian products and want to use documentation tool, Confluence is the best option.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Imran Noon D.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic and Incredible Product, Super Happy

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

It is easier to get started with as compared to share point, and user interface is more friendly

What is your favorite aspect of this product?

The intuitiveness of the interface, easy organization of content makes navigation super easy.

What do you dislike most about this product?

I don't think so if I dislike anything, this is one of my favorite tool so far.

What recommendations would you give to someone considering this product?

If you are a small and medium-scale enterprise and really want to avoid the hassle of onboarding and training, confluence is your tool. It eliminates all complexities as compared to other tools available in the Market.

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Most Popular Confluence Comparisons