What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
99 Plan to Renew
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Continually Improving Product
- Reliable
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Add Notes
Calendar View
Due Dates
Task Status
Task Categorization
Add Attachments
Task Reporting
Notifications
Task Prioritization
Vendor Capability Ratings
Quality of Features
Business Value Created
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Sumit K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Jul 2022
Great Features to Use
Likeliness to Recommend
What differentiates Confluence from other similar products?
It had great UI design for beginners to use and easy to understand the features. Great to Collab with colleagues and disuses about the further plan of the project and update it among the colleagues and client
What is your favorite aspect of this product?
It had amazing Collab feature and a great workspace to plan and discuss with the client and colleague about the upcoming project.
What do you dislike most about this product?
We faces some lag issues while working on it and it should be updated. We have being using for a long time and now we are facing these issues
What recommendations would you give to someone considering this product?
Highly recommend to organisation to implement it with employees and can be used as great platform for discussion.
Pros
- Helps Innovate
- Reliable
- Altruistic
- Continually Improving Product
Cons
- Less Transparent
- Less Productive
- Under Delivered
Please tell us why you think this review should be flagged.
Ashley R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2022
Great tool for promoting workplace autonomy
Likeliness to Recommend
What differentiates Confluence from other similar products?
My company has found that using Atlassian Confluence to collaborate has helped us improve communication across departments and increase our level of autonomy as a whole. It has been incredibly helpful for my coworkers and me to be able to collaborate on sales, marketing, product, and support documents from our home offices in different parts of the country. We've been able to get more done in less time and better serve our clients thanks to this helpful tool.
What is your favorite aspect of this product?
Atlassian Confluence is ideal for autonomous, cross-functional teams that need fast access to a large body of information that may not be housed in a single department. This tool may not be as beneficial if your firm is run in silos, with strict guidelines around who owns what.
What do you dislike most about this product?
When several people are contributing to the same shared team area, it's simple for things to get chaotic if proper precautions aren't taken. It's not always possible to get perfectly aligned page formatting. For instance, consider the use of indentation and line space.
What recommendations would you give to someone considering this product?
All of our Product Owner and Product Management documentation is stored on Atlassian Confluence. To top it all off, this is where all of our Product-related teamwork and study gets done. However, the entire company relies on it as a resource, not just the Product team. The lack of a standardized place to store reports, meeting minutes, and study results was addressed.
Pros
- Enables Productivity
- Effective Service
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
Babu S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Jun 2022
Excellent Software for Document Management
Likeliness to Recommend
What differentiates Confluence from other similar products?
I feel that confluence has a very good user interface and user friendliness. These two allows users to explore the pages on their own and an absolute beginner can become an expert in less period of time.
What is your favorite aspect of this product?
The ability to track version control without ease and add multiple sources/ charts makes the users to prefer confluence over other softwares
What do you dislike most about this product?
There is no specific dislikes for this product. I am happy to use confluence for the rest of my life ( If given an option )
What recommendations would you give to someone considering this product?
Please read the community pages and understand the product before buying it. The product has more capabilities than we can imagine
Pros
- Helps Innovate
- Continually Improving Product
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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