What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Continually Improving Product
- Reliable
- Respectful
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Add Notes
Due Dates
Calendar View
Task Reporting
Task Status
Add Attachments
Notifications
Task Categorization
Task Prioritization
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Divyesh S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2025
Easy to use bit nice integration
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence stands out with its seamless integration with Atlassian tools (like Jira), customizable templates, strong permission controls, and robust collaboration features for documentation and project management.
What is your favorite aspect of this product?
My favorite aspect of Confluence is its seamless integration with Jira, enabling efficient collaboration between documentation and project management workflows.
What do you dislike most about this product?
I dislike that Confluence can become cluttered and difficult to navigate as content grows, and its search functionality sometimes struggles to deliver precise results.
What recommendations would you give to someone considering this product?
I recommend setting up a clear content structure from the start, using templates for consistency, integrating with Jira for better project tracking, and regularly archiving outdated pages to keep Confluence organized and efficient.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Arthur V.
- Role: Operations
- Industry: Utilities
- Involvement: End User of Application
Submitted Nov 2024
Fantastic product
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence's interface makes it easy for teams to collaborate and share information. Centralized knowledge sharing: Confluence can help teams manage and organize information across projects.
What is your favorite aspect of this product?
Confluence software are generally positive, noting its features for collaboration, knowledge sharing, and project management:
What recommendations would you give to someone considering this product?
Confluence allows for real-time editing and inline commenting. History comparison view, confluence's history comparison view can help users track changes and who made them.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.
Vivek k.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
ideal for documentation and collaboration.
Likeliness to Recommend
What differentiates Confluence from other similar products?
confluence organizes cross-team documentation well.
What is your favorite aspect of this product?
centralized project papers make it easier for people to work together and keep track of documents. real-time editing and interaction with jira make work easier.
What do you dislike most about this product?
larger documents with many photos and links delay performance, making sophisticated project management difficult.
What recommendations would you give to someone considering this product?
ideal for atlassian jira-using documentation and project tracking teams.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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