Confluence

What differentiates Confluence from other similar products?

This is a super helpful tool to centralize info and have every KB documentation in the same place, so that nothing falls within the cracks.

What is your favorite aspect of this product?

The integration with Jira works perfectly, I love how you can insert different Jira pieces when building out new docs. I love the team collaboration it allows and the real-time work you can do colaboratively as well.

What do you dislike most about this product?

Sometimes you and your teammates end up creating similar resources, so you end up having two version of the same that you have to manually check to see where the duplicates are.

What recommendations would you give to someone considering this product?

If you have a lot of internal documentation that you need to store in a way that can be easily indexed and searched, this is the tool for you!

What differentiates Confluence from other similar products?

It is easier to get started with as compared to share point, and user interface is more friendly

What is your favorite aspect of this product?

The intuitiveness of the interface, easy organization of content makes navigation super easy.

What do you dislike most about this product?

I don't think so if I dislike anything, this is one of my favorite tool so far.

What recommendations would you give to someone considering this product?

If you are a small and medium-scale enterprise and really want to avoid the hassle of onboarding and training, confluence is your tool. It eliminates all complexities as compared to other tools available in the Market.

What differentiates Confluence from other similar products?

Confluence is a secondary tool that we use in our company in order to complement our Jira software, through Confluence we perform various tasks and activities that have to do with the creation of all types of content from statistical to multimedia, supporting in a great way all the activities we do in Jira. All the documentation of our company is managed through Confluence in an orderly and efficient way.

What is your favorite aspect of this product?

Due to the large amount of data and private files we handle we love the two-step verification login option, which keeps us quite calm about the safekeeping of our information, the tagging of people is quite useful as we can even leave comments at the end for the person in question that we require to review the files. We can create standard procedures that help us save a lot of time for us and our clients.

What do you dislike most about this product?

We would like to have more editing options in the tables, this in order to better convey the ideas and information that we are raising in them and that is much easier to understand. The style of the tool is a bit restricted, we would like it to be more editable to adapt it to the image changes that may be taking effect in the company. Editing files in real time with teams is a much missed option.

What recommendations would you give to someone considering this product?

For small and medium companies that need to continuously monitor the information is the most useful thing that exists in the market, however, for teamwork in real time files is not very useful, in the future if this option is applied could become indispensable in many companies. The customer service is outstanding, maintains a great cordiality and help us in short periods of time with the solutions we need.