In Partnership With SelectHub
What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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In Partnership With SelectHub
Confluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Time & Expense Tracking
Planning and Scheduling
Reporting
Hierarchical Task Management
Budget Management
Dependency and Milestone Tracking
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Confluence Reviews
Karen L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Segmented team spaces for transparency
Likeliness to Recommend
What differentiates Confluence from other similar products?
The language used is accessible to a broad, general audience, and the text is free of grammatical, spelling, and punctuation errors. The content of the enhanced text is as close as possible to the original text, and no new aspects have been added. It has sections organized by kind of initiative, including webinars, trade exhibits, newsletters, etc. For a comprehensive view, Confluence seamlessly integrates with meeting apps. When a customer provides feedback on a loyalty program or successful segmentation strategy, this integration automatically adds CRM records displaying verified marketing offers, backlog influence, and customer feedback.
What is your favorite aspect of this product?
Participants use Confluence's feedback tools to comment on campaign elements that generate interest among prospects, resulting in productive conversations for our representatives. In addition, contributors can identify areas where messaging was ineffective due to industry misalignment, providing insights for future executions.
What do you dislike most about this product?
While Confluence's text-heavy format may be less appealing than the trendy enterprise social networks to some, its strength lies in its flexibility. The platform allows information to be gathered from any source, comments to be segmented and customizable, and the flow to be seamlessly documented in the relevant systems. This ensures the continuous refinement of tactics based on real-world experiences.
What recommendations would you give to someone considering this product?
Marketing teams struggling to capture authentic qualitative information at scale should explore an extensible platform like Confluence. Its ability to aggregate partner signals provides a solid foundation for refining strategies.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Teena T.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jan 2024
Fantastic product
Likeliness to Recommend
What differentiates Confluence from other similar products?
I've utilized Confluence for crafting user stories, and it has proven to be a valuable tool for collaborative project documentation. Its features for real-time editing, collaboration, and seamless integration with Jira make it particularly suitable for agile development workflows.
What is your favorite aspect of this product?
It is user-friendly and accessible. The platform's intuitive interface and straightforward navigation contribute to a seamless experience, allowing you to focus on creating content and collaborating without unnecessary complexity.
What do you dislike most about this product?
It's not as powerful as the desktop version. Doing big tasks or creating lots of content seems a bit trickier on the mobile app. Require additional approvals and must send an email to secure access to Confluence due to its elevated cost.
What recommendations would you give to someone considering this product?
It's super easy to use, and you can create and organize documents and projects seamlessly. The way it lets you collaborate in real-time and integrate with other tools like Jira is a game-changer. Plus, the interface is intuitive, making it accessible for everyone on the team. It's like having a centralized hub for all your project info, which is a lifesaver.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Antoine D.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2023
Perfect integration for Agile worflow management
Likeliness to Recommend
What differentiates Confluence from other similar products?
This product offer flexibility for the use of data from JIRA and other Atlasssian product
What is your favorite aspect of this product?
The flexibility and the integration with JIRA
What do you dislike most about this product?
It lacking add on to integrate the tool with other company's product
What recommendations would you give to someone considering this product?
Go check on google to understant if the tools might fit your organizationnal need and reach Atlassian to proceed to a clean install
Pros
- Helps Innovate
- Caring
- Respectful
- Over Delivered
Please tell us why you think this review should be flagged.
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