
In Partnership With SelectHub

What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
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In Partnership With SelectHub
Confluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Confluence.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Performance Enhancing
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Time & Expense Tracking
Planning and Scheduling
Reporting
Hierarchical Task Management
Dependency and Milestone Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Confluence Reviews
Ken J.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Jan 2023
Confluence: For collaboration and documentation
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence supports collaboration and information sharing among team members. It also integrates with a wide range of tools and services that helps teams streamline their workflows and also improve productivity,
What is your favorite aspect of this product?
Confluence has an intuitive user interface that makes it easy for users to navigate.
What do you dislike most about this product?
Confluence does not offer advanced customization options such as custom fields.
What recommendations would you give to someone considering this product?
One needs to consider the costs and make sure they understand the pricing model before they start using the software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

David V.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2023
An easier way to complete projects in less time
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is tackling all the problems that the past week had before it. 1. Confluence also resolves issues related to new methods of imagining software and utilizing current resources. 2. In addition, they have chosen a direct approach to solve the integration and modernization of corporate collaboration and project management. In less time it makes a vital and necessary tool for our company.
What is your favorite aspect of this product?
fantastic project management solution! There are add-ons from many sources that can be simply connected with the product and have a fair probability of working together as a whole. All of my team members use it to communicate technical expertise or current project-related knowledge. We received a great ROI from the product in terms of productivity because, with its help, we are able to manage different projects at the same time.
What do you dislike most about this product?
My one and only complaint are that when we change a document in space or create a new document, it is quite difficult to delete it effectively. Import and export functionality may also be enhanced and also enabled to import and export documents as Google docs.
What recommendations would you give to someone considering this product?
Users can connect apps to Confluence using templates generated by other applications or other Atlassian products. Users also frequently link Jira and Confluence for more efficient project management. Users may consolidate and simplify project planning by integrating apps with Confluence.
Pros
- Helps Innovate
- Reliable
- Effective Service
- Respectful
Please tell us why you think this review should be flagged.

Chris D.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Jan 2023
Highly effective and enjoyable to configure.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence has allowed us to manage my entire team by giving each member their own work area. It is easily customizable and can be scattered to a large number of people. This is especially useful for teams that are pressed for time to complete a project. It enables them to effectively collaborate with one another. It also helps them save time.
What is your favorite aspect of this product?
Unlike other Confluence pages, it includes a list of activities that clarify the page's numerous different action items. It has a lot of features, but my top pick is its freedom. Confluence has more features and can be tailored to our team's needs. We can easily prioritize tasks and keep everyone in sync. Furthermore, I appreciate how simple privileges and access are, and how I can add and invite people.
What do you dislike most about this product?
Individuals may prefer using other products over confluence due to its insufficient documentary base. Although it is not as buggy as others, it occasionally crashes when used for an extended period of time, and some errors are difficult to remove.
What recommendations would you give to someone considering this product?
Confluence is a great alternative for small to medium-sized businesses. It allows a group to have access to information and multiple projects in one spot. Furthermore, users can change their projects to meet our specific needs by adding new features. Businesses must try Confluence because they will receive a fantastic return on their investment.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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