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Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.0 /10
CX Score
9.3 /10
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Confluence
9.0 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

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Awards & Recognition

Confluence won the following awards in the Project Management - Enterprise category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Fair

Feature Ratings

Average 86

Collaboration

91

Document Management

90

Workflow Management

87

Resource Management

86

Time & Expense Tracking

86

Planning and Scheduling

86

Reporting

85

Hierarchical Task Management

84

Budget Management

84

Dependency and Milestone Tracking

83

Mobile Access

80

Vendor Capability Ratings

Average 85

Quality of Features

88

Business Value Created

87

Ease of IT Administration

86

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

Ease of Customization

85

Ease of Implementation

85

Usability and Intuitiveness

84

Availability and Quality of Training

83

Vendor Support

82

Confluence Reviews

Andrew C.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

An innovative yet affordable project management

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

When we needed an innovative yet affordable best project management software, we chose Confluence: it was the best fit for our specific needs. It has many features that make it an outstanding tool for all of our working groups. It can also be used to handle larger, complex projects involving multiple people.

What is your favorite aspect of this product?

Confluence is highly effective, simple to set up, and enjoyable to configure. Not only do I get what I want quickly, but each of my teammates does as well. Confluence is a fantastic productivity tool; its teamwork capabilities allowed our entire team to contribute from any location to the project. This makes the entire process of taking a project from conception to completion more cohesive and streamlined.

What do you dislike most about this product?

It's beyond frustrating when attempting to export documents as PDFs; this is extremely difficult right out of the box. Although there is an incorporated component, I wish I had more grip over it. While this mostly operated, it did take me a little while to point out how to incorporate a premade template in a third-party tool.

What recommendations would you give to someone considering this product?

I am glad about my total evaluation of Confluence and definitely suggest that almost everyone uses this superb and productive tool as a top pick for optimizing and increasing productivity. It performs the same functions as other heavy and expensive tools, but Confluence is lighter and more stunning than all of them.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

Frances C.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Surprisingly effective product for task management

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

There are few options for custom formatting, there are restrictions when developing pages and documents, and the integration with third-party services is weak. To be performed with few resources and in a shorter amount of time, the setup must be completely streamlined and flawless. CONFLUENCE is a partner who is not only committed to developing a pretty efficient product but also to sustaining a good relationship with their clients. CONFLUENCE, in my opinion, is incredibly efficient, top-notch, and adorable—especially in these modern times and eras where people recognize the need of receiving responses instantly.

What is your favorite aspect of this product?

This project management platform is one of my top picks because it has made it easier for my international colleagues and clients and me to work collaboratively. Despite working from various locations, this software let us handle our files and documents more quickly. The most endearing aspect of that system is that it all-in-one platform and drove me to utilize a single tool for all of my activity plans, help documents, checklists, and testing procedures.

What do you dislike most about this product?

The setup is a major worry because it is complicated, and if the workstation is not arranged appropriately finding stuff a become very challenging on it. Because of its poor assimilation with some of the normal business apps we use, its implementation in our workplace has taken a long time.

What recommendations would you give to someone considering this product?

CONFLUENCE project management platform equips project managers well and enables users and stakeholders to collaborate on workflow and tasks more securely and conveniently. It is also modern and easy to use. It provides a quick and secure solution for you to distribute and change paperwork among your team members.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Patrick C.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

A modern and collaborative workplace

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

When we went for its research, testing, and comparison, it boggled my mind with its cleanliness and technical ability, which is why we chose a system that was less sophisticated and less expensive. Its seemingly straightforward method is actually an ingenious technique for us to move our projects from planning to implementation effortlessly and flawlessly, allowing us to focus on the product's quality rather than work management.

What is your favorite aspect of this product?

All essential components are present and are judiciously positioned in CONFLUENCE. The thing that makes it special is that none of its features have ever been hidden. Task management, task division, responsibility allocations, status checks, deadline definitions, documentation, and collaboration can all be done in CONFLUENCE like a fun game. It is a very interactive platform that makes our eyes and Brain feel comfortable.

What do you dislike most about this product?

I don't see any flaws because it is flawlessly tailored. Reports are excellently compiled with well-built tables. With only one unique platform, it has the potential to totally replace a number of presentation, document management, and task management tools. It also runs a little slowly on my internet browser, which is annoying.

What recommendations would you give to someone considering this product?

Companies might choose CONFLUENCE if they want a safe and interactive system with simpler pricing models and better performance. You may handle two or more projects at once on this powerful project management platform since it makes everything so clear that you never get lost using it. It is modestly priced and well-designed.

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Effective Service

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