
In Partnership With SelectHub

What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
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In Partnership With SelectHub
Confluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Performance Enhancing
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Time & Expense Tracking
Planning and Scheduling
Reporting
Hierarchical Task Management
Dependency and Milestone Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Confluence Reviews

Frances C.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jan 2023
Surprisingly effective product for task management
Likeliness to Recommend
What differentiates Confluence from other similar products?
There are few options for custom formatting, there are restrictions when developing pages and documents, and the integration with third-party services is weak. To be performed with few resources and in a shorter amount of time, the setup must be completely streamlined and flawless. CONFLUENCE is a partner who is not only committed to developing a pretty efficient product but also to sustaining a good relationship with their clients. CONFLUENCE, in my opinion, is incredibly efficient, top-notch, and adorable—especially in these modern times and eras where people recognize the need of receiving responses instantly.
What is your favorite aspect of this product?
This project management platform is one of my top picks because it has made it easier for my international colleagues and clients and me to work collaboratively. Despite working from various locations, this software let us handle our files and documents more quickly. The most endearing aspect of that system is that it all-in-one platform and drove me to utilize a single tool for all of my activity plans, help documents, checklists, and testing procedures.
What do you dislike most about this product?
The setup is a major worry because it is complicated, and if the workstation is not arranged appropriately finding stuff a become very challenging on it. Because of its poor assimilation with some of the normal business apps we use, its implementation in our workplace has taken a long time.
What recommendations would you give to someone considering this product?
CONFLUENCE project management platform equips project managers well and enables users and stakeholders to collaborate on workflow and tasks more securely and conveniently. It is also modern and easy to use. It provides a quick and secure solution for you to distribute and change paperwork among your team members.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Please tell us why you think this review should be flagged.

Patrick C.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
A modern and collaborative workplace
Likeliness to Recommend
What differentiates Confluence from other similar products?
When we went for its research, testing, and comparison, it boggled my mind with its cleanliness and technical ability, which is why we chose a system that was less sophisticated and less expensive. Its seemingly straightforward method is actually an ingenious technique for us to move our projects from planning to implementation effortlessly and flawlessly, allowing us to focus on the product's quality rather than work management.
What is your favorite aspect of this product?
All essential components are present and are judiciously positioned in CONFLUENCE. The thing that makes it special is that none of its features have ever been hidden. Task management, task division, responsibility allocations, status checks, deadline definitions, documentation, and collaboration can all be done in CONFLUENCE like a fun game. It is a very interactive platform that makes our eyes and Brain feel comfortable.
What do you dislike most about this product?
I don't see any flaws because it is flawlessly tailored. Reports are excellently compiled with well-built tables. With only one unique platform, it has the potential to totally replace a number of presentation, document management, and task management tools. It also runs a little slowly on my internet browser, which is annoying.
What recommendations would you give to someone considering this product?
Companies might choose CONFLUENCE if they want a safe and interactive system with simpler pricing models and better performance. You may handle two or more projects at once on this powerful project management platform since it makes everything so clear that you never get lost using it. It is modestly priced and well-designed.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.

Imran Noon D.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Jan 2023
Fantastic and Incredible Product, Super Happy
Likeliness to Recommend
What differentiates Confluence from other similar products?
It is easier to get started with as compared to share point, and user interface is more friendly
What is your favorite aspect of this product?
The intuitiveness of the interface, easy organization of content makes navigation super easy.
What do you dislike most about this product?
I don't think so if I dislike anything, this is one of my favorite tool so far.
What recommendations would you give to someone considering this product?
If you are a small and medium-scale enterprise and really want to avoid the hassle of onboarding and training, confluence is your tool. It eliminates all complexities as compared to other tools available in the Market.
Pros
- Trustworthy
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
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