In Partnership With SelectHub
What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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In Partnership With SelectHub
Confluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Time & Expense Tracking
Planning and Scheduling
Reporting
Hierarchical Task Management
Budget Management
Dependency and Milestone Tracking
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Confluence Reviews
Fabiana M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Dec 2022
Manage your files from wherever you are
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is a secondary tool that we use in our company in order to complement our Jira software, through Confluence we perform various tasks and activities that have to do with the creation of all types of content from statistical to multimedia, supporting in a great way all the activities we do in Jira. All the documentation of our company is managed through Confluence in an orderly and efficient way.
What is your favorite aspect of this product?
Due to the large amount of data and private files we handle we love the two-step verification login option, which keeps us quite calm about the safekeeping of our information, the tagging of people is quite useful as we can even leave comments at the end for the person in question that we require to review the files. We can create standard procedures that help us save a lot of time for us and our clients.
What do you dislike most about this product?
We would like to have more editing options in the tables, this in order to better convey the ideas and information that we are raising in them and that is much easier to understand. The style of the tool is a bit restricted, we would like it to be more editable to adapt it to the image changes that may be taking effect in the company. Editing files in real time with teams is a much missed option.
What recommendations would you give to someone considering this product?
For small and medium companies that need to continuously monitor the information is the most useful thing that exists in the market, however, for teamwork in real time files is not very useful, in the future if this option is applied could become indispensable in many companies. The customer service is outstanding, maintains a great cordiality and help us in short periods of time with the solutions we need.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Inspires Innovation
Please tell us why you think this review should be flagged.
Abraham R.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2022
A powerful platform to manage different projects
Likeliness to Recommend
What differentiates Confluence from other similar products?
I have used Confluence on multiple teams, and it rapidly became our preferred method of recording outcomes, discoveries, forecasts, and takeaways. I like that it comes as a complete package and doesn't need many add-ons to function properly.
What is your favorite aspect of this product?
The ability of the many teams working on our projects to construct run books and keep project-specific documentation is the best feature of CONFLUENCE. It offers enough resources within a document to properly format it so that everyone on the team can understand it. The installation instructions for the numerous tools that we use on a daily basis can also be stored.
What do you dislike most about this product?
When there are several written papers to present, the presentation can become a little disorganized. Announcements and updates Users may receive tedious and repetitious emails. I dislike that using the export data capability requires purchasing add-ons.
What recommendations would you give to someone considering this product?
confluence makes it simple to create and update pages. It offers a ton of capabilities, and structuring the pages to meet corporate requirements is simple for doing. Even though confluence is an Atlassian product, it is simple to use and offers a variety of macro possibilities that really can aid in program management. People can also simply call Jira data on confluence.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Ankit M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Fantastic product to use for documentation
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence has many features and it is great for documentation, adding tables
What is your favorite aspect of this product?
Adding tables and documentation
What do you dislike most about this product?
It is a great product
What recommendations would you give to someone considering this product?
Yes, it is a very good product for any organization for documenting anything
Pros
- Saves Time
- Client Friendly Policies
- Transparent
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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