
In Partnership With SelectHub

What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
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In Partnership With SelectHub
Confluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Confluence.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Performance Enhancing
- Enables Productivity
- Fair
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Time & Expense Tracking
Planning and Scheduling
Reporting
Hierarchical Task Management
Dependency and Milestone Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Confluence Reviews
Stacey P.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Nov 2022
It's all in one to create, manage and collaborate
Likeliness to Recommend
What differentiates Confluence from other similar products?
Today's workplaces demand efficient communication and teamwork, especially when dealing with a distributed workforce like ours. Confluence has become the standard method by which my teams record and share their data, forecasts, and conclusions. I like that it has everything you need and doesn't require a bunch of extras to function the way you want it to.
What is your favorite aspect of this product?
I've been using Confluence regularly at both my current and former employers. I love how flexible it is, how simple it is to make new documents, and how well it works with my other programs. In spite of the challenges posed by collaborating with teams located in different parts of the world, we've found that Confluence has been invaluable in bringing us together and centralizing our knowledge into a single location that everyone can access and improve.
What do you dislike most about this product?
I hope that they will add more advanced charting features to Confluence. Make it simple for teams to build insightful dashboards and combine data from a wide variety of sources.
What recommendations would you give to someone considering this product?
Foremost, this facilitates the generation of new ideas and the preservation of existing ones, as well as the sharing of information within the team. All too often, productive conversations yield excellent outcomes that are promptly forgotten. The most important information is stored in Confluence so that we don't have to spend too much time on this process.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Mitchelle G.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Nov 2022
It enhances teamwork participation.
Likeliness to Recommend
What differentiates Confluence from other similar products?
It offers a free version in which allows you to create unlimited number of pages, spaces and files. It also has an intuitive user interface.
What is your favorite aspect of this product?
It has more than 70 templates that are organized according to team roles. Its ensures security of our data since it encrypts data both in transit and at rest. It easily integrates with other software, such as Google Docs, Dropbox and Trello.
What do you dislike most about this product?
Unless we integrate it with other apps like slack, our team cannot chat in real-time.
What recommendations would you give to someone considering this product?
They should give it a try. It has helped us in project management since every employee can contribute their ideas, which help us in better decision making.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Sanchit K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2022
Best tool for practically anything documentation
Likeliness to Recommend
What differentiates Confluence from other similar products?
Sharing our entire knowledge base and documents is incredibly helpful. As of right now, all users can access updated information, and share any paperwork with the team, and Excellent user interface, frequent upgrades, and adherence to market developments. Given the software's widespread use, it frequently cuts down on new hires' training time.
What is your favorite aspect of this product?
Confluence offers a superb user experience due to the features and macros feature it supplied, as well as the tree on the left-side menu and the slash to jump directly to commands. It becomes considerably more user-friendly and simple to use with user documentation and connectivity with other programs like Jira.
What do you dislike most about this product?
Little some pages take a while to load, but once they do, they operate quite well. Although the tool's functionality is top-notch, the general design is not user-friendly for beginners due to its bland interface. This makes it difficult to organize pages across spaces. The content and formatting are not user-friendly for beginners either.
What recommendations would you give to someone considering this product?
Aid creates specialized workspaces where workers may perform their tasks in a comfortable and productive environment. The platform becomes more powerful through integration with other Atlassian products and third-party applications. It may assist any organization increase its operations, is simple to adopt, fits any budget, and Atlassian Confluence is the application to utilize if a business wants to boost productivity by 50% because it enables the development of numerous shared workspaces and the sharing of ideas among staff members, must have application.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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