

In Partnership With SelectHub

What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
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In Partnership With SelectHub
Confluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Time & Expense Tracking
Planning and Scheduling
Reporting
Hierarchical Task Management
Budget Management
Dependency and Milestone Tracking
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
Also Featured in...
Confluence Reviews

Vinayak A.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Oct 2024
User-friendly collaboration tool
Likeliness to Recommend
What differentiates Confluence from other similar products?
Strong Collaboration Features: Facilitates real-time collaboration with comments, mentions, and version history, making teamwork seamless. Flexible Page Structure: Allows users to create and organize content in a customizable way, including templates for different needs. Integration with Atlassian Ecosystem: Works well with other Atlassian tools like Jira and Trello, enabling a more integrated project management experience.
What is your favorite aspect of this product?
My favorite aspect of Confluence is its user-friendly interface, which makes it easy for teams to collaborate, share knowledge, and organize information effectively.
What do you dislike most about this product?
What I dislike most about Confluence is that its performance can slow down with larger pages or extensive content, making it less efficient for users managing substantial documentation.
What recommendations would you give to someone considering this product?
Evaluate Team Needs: Assess your team's collaboration and documentation requirements to ensure Confluence is a good fit. Explore Integration Options: Consider how well it integrates with other tools your team uses, like Jira or Trello, for a seamless workflow. Utilize Templates: Take advantage of the available templates to streamline content creation and organization from the start.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Vivek k.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2024
ideal for documentation and collaboration.
Likeliness to Recommend
What differentiates Confluence from other similar products?
confluence organizes cross-team documentation well.
What is your favorite aspect of this product?
centralized project papers make it easier for people to work together and keep track of documents. real-time editing and interaction with jira make work easier.
What do you dislike most about this product?
larger documents with many photos and links delay performance, making sophisticated project management difficult.
What recommendations would you give to someone considering this product?
ideal for atlassian jira-using documentation and project tracking teams.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.

Otilde R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Trend Searching and Analysis for Creators
Likeliness to Recommend
What differentiates Confluence from other similar products?
Project management stands out in Confluence, but there is a need for friendly graphic interfaces in comparison with the amounts of data processed. Since the report suggests that all the team members need to engage in the process of analyzing data, then it only makes sense to make this process smoother to ensure everyone gains something out of the process.
What is your favorite aspect of this product?
Presumably, by presenting an integrated perspective on all design projects, it becomes easier to determine which ones stand the greatest chance of success and should therefore receive further investment. These allow us to evaluate multiple projects simultaneously, considering factors such as resource availability, project priority, and potential ROI.
What do you dislike most about this product?
I have come to realize that engaging project management at Confluence has completely changed the way I handle resources in design projects.
What recommendations would you give to someone considering this product?
This claim has been made possible by the fact that the software allows history of projects to be processed and compared with the current resources, meaning that projects can be planned effectively with right resources for a certain project, and everyone has a balanced workload. This approach has benefited our team through enhancing effectiveness in delivering design projects while at the same time making design projects more likely to succeed by identifying and prioritizing the best prospects.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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