

In Partnership With SelectHub

What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
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In Partnership With SelectHub
Confluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Time & Expense Tracking
Planning and Scheduling
Reporting
Hierarchical Task Management
Budget Management
Dependency and Milestone Tracking
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Confluence Reviews

Tracy T.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2022
Excellent management of documents
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence, in my opinion, is a terrific tool for managing tasks and projects at work because it prevents errors from occurring at any point. It also enables us to monitor the development of the things we have requested. Third-party apps can also be integrated based on our requirements.
What is your favorite aspect of this product?
Data entry was made simple and easy via Confluence. Now we can create attractive and effective headlines with ease. Through the links, they assist us in connecting the dots. All of our documentation is kept in one convenient location. They assist us in creating documentation in the appropriate style. It is a fantastic platform for producing any kind of paper in response to client requests.
What do you dislike most about this product?
It should improve its search functionality because more accurate search results can draw in more users. Costs are on the higher end of the scale; not all businesses can afford to implement the system. The search function should be enhanced, providing more accurate results and possibly introducing some.
What recommendations would you give to someone considering this product?
You should give it a try: I know you'll love it. It has full benefits that make your journey profitable. You can also create, organize, and monitor tasks using the program. You can also comment and edit tasks in real-time and It smoothly interfaces with other programs like Google Drive, which is extensively utilized by employees.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Tori A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
I would always choose Confluence again!
Likeliness to Recommend
What differentiates Confluence from other similar products?
We are currently using it to store and share our project documents with our colleagues and superiors and it has been of great benefit due to a vast improvement in our workflow, information distribution, communication and internal collaboration. It's nice to have such an extraordinarily amazing resource as Atlassian Confluence.
What is your favorite aspect of this product?
I like Confluence for its ease of use, user interface simplicity and other operational features that allow for more organized and efficient management of documents within a single space; which has helped promote collaboration and improve information flows exponentially. Atlassian Confluence has a good support staff and the cost of this product does not escape our budget at all.
What do you dislike most about this product?
It is not the most intuitive or user-friendly software, but with practice you will overcome the learning curve and take advantage of its many benefits.
What recommendations would you give to someone considering this product?
Atlassian Confluence is here to stay because of its ease of use and the practical way it connects teams and improves the flow of information and documents. We can take great advantage of its ability to manage documents, make information flow better and keep teams connected to ensure high productivity and good results. I would highly recommend this software.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.

Paul C.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2022
A flexible workspace for any kind of projects
Likeliness to Recommend
What differentiates Confluence from other similar products?
We were able to focus on the important things and give our staff the resources they required thanks to Confluence. Another beautiful aspect that makes it unique is that because tasks are contextualized in this system as they are created from the project planning page, reducing the back-and-forth chatter, review meetings, and ambiguity that are all too typical for our team projects.
What is your favorite aspect of this product?
On Confluence, we can generate project planning pages for every kind of our project. Our team members as well as other participants and stakeholders can visit this page at any time and from any location, contribute, and leave comments with feedback or inquiries. We now have a central location where all our teams and divisions can publish, monitor, and communicate inside and outside of our organization thanks to CONFLUENCE.
What do you dislike most about this product?
I do believe there is a decent variety of features available in the CONFLUENCE system. But the style requirements or the necessity to create numbered or unnumbered lists with many sections for a tiny entity frustrate me much more than any other because for this purpose there aren't many choices.
What recommendations would you give to someone considering this product?
Confluence enables project managers to concentrate on planning, carrying out tasks, and making sure everyone crosses the finish line unscathed. All teams, from sales to engineering, may make announcements, develop corporate culture, and receive immediate feedback if you collaborate and inspire them to do so. CONFLUENCE offers teams a flexible workspace where they make changes as needed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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