In Partnership With SelectHub
What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
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In Partnership With SelectHub
Confluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Confluence.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Time & Expense Tracking
Planning and Scheduling
Reporting
Hierarchical Task Management
Budget Management
Dependency and Milestone Tracking
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Iaroslav C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Great for collaboration and information sharing
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence, as I think, shouldn't be mentioned without its belonging to Atlassian infrastructure, and if only you use Jira, then you definitely need a workspace to create technical task and collect all the artifacts. And Confluence deals with it greatly
What is your favorite aspect of this product?
Huge amount of macros that can be integrated with Confluence, from official to custom / open-source. You can transform usual and bleak blank text document into really powerful workspace regarding almost everything: from current task progress to data from many additional sources.
What do you dislike most about this product?
Sometimes designing a document (its layout) is not such simple as in basic MS Word / Google Docs
What recommendations would you give to someone considering this product?
Should work together with Jira and probably Trello. Atlassian products one by one is not such good as in synergy with others among its brand infrastructure
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Elizabeth C.
- Role: Operations
- Industry: Healthcare
- Involvement: Vendor Management and Renewal
Submitted Feb 2022
Wonderful Document Management Tool
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence creates an environment where all business lines can work together in a streamlined process.
What is your favorite aspect of this product?
The ability to share and tag additional team members to pages is a huge win. This allows our team to collaborate on different projects and create client specific pages that all team members can edit and add timelines.
What do you dislike most about this product?
Confluence does take work to organize. It is easy to create multiples pages / sections that can easily get out of control unless there is a prior organizational plan prepared.
What recommendations would you give to someone considering this product?
Understand that Confluence will take some training to fully utilize the services to maximize value. With that in mind, the tool is a great option that all team members can utilize and learn to create seamless communication and version control across the organization.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Caring
Cons
- Wastes Time
Please tell us why you think this review should be flagged.
Anna R.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
Efficient portfolios manager.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Documents are often shared with multiple users and altered by team members or can be secured down by restricting area permissions to form certain compliant documents. The out-there templates are good, and therefore the ability to make customizable templates could be a nice feature. The power to link documents together or jump to totally different document sections using Anchors is a good feature. The customizable HTML plugins are particularly nice to make your pages look almost pretty much as good as a creatively designed webpage.
What is your favorite aspect of this product?
Confluence could be a great tool for any company however significantly start-ups need ways to standardize info sharing. You’ll simply produce shared learning areas and locations for various teams, policies, and company segments.
What do you dislike most about this product?
It doesn’t incorporate options like storing the files and videos involving documentation, and it needs another integration for achieving the functionality. There’s some drawback with Authentication because it lags a few times.
What recommendations would you give to someone considering this product?
If you lack documentation for your environment, it might be the best software system to use. Use the cloud-based option, thus there’s no infrastructure setup required.
Pros
- Continually Improving Product
- Efficient Service
- Caring
- Acts with Integrity
Please tell us why you think this review should be flagged.
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