In Partnership With SelectHub
What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
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In Partnership With SelectHub
Confluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Time & Expense Tracking
Planning and Scheduling
Reporting
Hierarchical Task Management
Budget Management
Dependency and Milestone Tracking
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Confluence Reviews
Megan C.
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Feb 2022
Creation, organization, and discussion of work
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence provides it simple to organize and locate the knowledge you want. Put relevant pages in a separate folder for your business, your company, or cross-functional initiatives. A place in Confluence may be made open to just yourself or the entire organization, depending on privileges. Page forests, which establish a shows that majority of pages inside a space, emphasize subjects on parental pages and assist in navigation
What is your favorite aspect of this product?
Confluence is a collaborative workplace where you can develop and manage all of your tasks. Confluence, unlike word and document solutions, is cooperative, allowing your organization to accomplish their finest work collaboratively. From technological team members and project administration to advertising, human resources, and financial, the more individuals who utilize it, the more advantage organizations get.
What do you dislike most about this product?
I sometimes struggle with configuring several of the tables because it is annoying when something doesn't do what users want anyway and it takes a long time to rectify the problem. Scanning was severely hampered, and there was no way to link paperwork. Permits were also poorly managed. Over the previous six months, performance has deteriorated and is currently quite sluggish. The whole configuration management is indeed perplexing.
What recommendations would you give to someone considering this product?
It goes without saying that Confluence integrates well with Atlassian products. Its pages are ideal for displaying Jira Applications tickets or Trello boards and communities. Inserting Test scripts on any Confluence articles is as simply copying and pasting, or correct on bold letters to generate new individual tickets from existing page. If you use Trello, you could make changes to your boards directly from Confluence webpages.
Pros
- Unique Features
- Caring
- Respectful
- Over Delivered
Please tell us why you think this review should be flagged.
Rachna S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
A good value and simple to use tool
Likeliness to Recommend
What differentiates Confluence from other similar products?
Offers integration with all other collaboration tools and offers no setup level fee
What is your favorite aspect of this product?
All the documentation can be stored at a single place
What do you dislike most about this product?
User interface needs a little bit of work, navigation is not that easy to learn
What recommendations would you give to someone considering this product?
Excellent documentation solutions where collaboration is needed
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Prathamesh M.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Feb 2022
Confluence great tool for knowledge management
Likeliness to Recommend
What differentiates Confluence from other similar products?
It has a unique dashboard which can help better build and customized document sharing, collaboration, and editing. Other competing products like sharepoint and GitBook though provide dashboards but lack similar functionality. Customization of dashboard is easy and can be done by the IT department in the organization. No specialized vendor is needed to do such a service
What is your favorite aspect of this product?
The integration with other collaboration and repository tools is quite easy. It is doable and makes document sharing quite easy. The other aspect is communication tools to communicate with other team members on customization of documents. The tool is quite effective for rights management, and it is workable to build better documentation for managing copyright for the property.
What do you dislike most about this product?
Navigation is a big issue in this product, it takes a lot to train a new user on how to navigate through this software. The user interface requires an upgrade. Also, version updates are not frequent.
What recommendations would you give to someone considering this product?
The product is efficient in document sharing and can work well for large organizations with high needs of document sharing and editing.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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