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Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.0 /10
CX Score
9.3 /10
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Category
Confluence
9.0 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

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Awards & Recognition

Confluence won the following awards in the Project Management - Enterprise category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Fair

Feature Ratings

Average 86

Collaboration

91

Document Management

90

Workflow Management

87

Resource Management

86

Time & Expense Tracking

86

Planning and Scheduling

86

Reporting

85

Hierarchical Task Management

85

Budget Management

84

Dependency and Milestone Tracking

84

Mobile Access

80

Vendor Capability Ratings

Average 85

Quality of Features

88

Business Value Created

87

Ease of IT Administration

86

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

Ease of Customization

85

Ease of Implementation

85

Usability and Intuitiveness

85

Availability and Quality of Training

83

Vendor Support

82

Confluence Reviews

Avadhesh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Excellent Product and Features

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

Confluence is one of the widely used product for documentation and it's very useful too. you can search, restrict and publish any documents. There are lot of options for customized template.

What is your favorite aspect of this product?

Customized template, easy search

What do you dislike most about this product?

Not needed

What recommendations would you give to someone considering this product?

It's useful product for any organization so just go for it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Abdullah V.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

One of the best project manager.

Likeliness to Recommend

10 /10

What differentiates Confluence from other similar products?

There are two things which differentiates confluence from other similar products: 1.confluence has deep integration atlassian ecosystem 2.confluence provide structured but flexible pages.

What is your favorite aspect of this product?

My favourite aspect about confluence is that it provides great integration with jira and other atlassian tools.

What do you dislike most about this product?

There are two things that i dislike about confluence: 1.the interface of confluence is bit complex due to which new user's struggle to start with it 2.confluence provides limited customisation.

What recommendations would you give to someone considering this product?

I recommend that if you want to start with confluence watch some tutorials videos first and then start and it will become easy for you to understand the software.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Efficient Service

Jordan T.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy to use and helps keep documentation organized

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

Large adoption.

What is your favorite aspect of this product?

Relatively easy to use.

What do you dislike most about this product?

It can be a little bit convoluted.

What recommendations would you give to someone considering this product?

Give it a try and see if it will meet your needs!

Pros

  • Caring
  • Saves Time
  • Respectful

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