

In Partnership With SelectHub

What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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In Partnership With SelectHub
Confluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Confluence.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Time & Expense Tracking
Planning and Scheduling
Reporting
Hierarchical Task Management
Budget Management
Dependency and Milestone Tracking
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Availability and Quality of Training
Vendor Support
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Confluence Reviews

Avadhesh S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2024
Excellent Product and Features
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is one of the widely used product for documentation and it's very useful too. you can search, restrict and publish any documents. There are lot of options for customized template.
What is your favorite aspect of this product?
Customized template, easy search
What do you dislike most about this product?
Not needed
What recommendations would you give to someone considering this product?
It's useful product for any organization so just go for it
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Abdullah V.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
One of the best project manager.
Likeliness to Recommend
What differentiates Confluence from other similar products?
There are two things which differentiates confluence from other similar products: 1.confluence has deep integration atlassian ecosystem 2.confluence provide structured but flexible pages.
What is your favorite aspect of this product?
My favourite aspect about confluence is that it provides great integration with jira and other atlassian tools.
What do you dislike most about this product?
There are two things that i dislike about confluence: 1.the interface of confluence is bit complex due to which new user's struggle to start with it 2.confluence provides limited customisation.
What recommendations would you give to someone considering this product?
I recommend that if you want to start with confluence watch some tutorials videos first and then start and it will become easy for you to understand the software.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.

Jordan T.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: End User of Application
Submitted Sep 2024
Easy to use and helps keep documentation organized
Likeliness to Recommend
What differentiates Confluence from other similar products?
Large adoption.
What is your favorite aspect of this product?
Relatively easy to use.
What do you dislike most about this product?
It can be a little bit convoluted.
What recommendations would you give to someone considering this product?
Give it a try and see if it will meet your needs!
Pros
- Caring
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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