Dayforce Logo
Dayforce Logo
Dayforce Inc.

Dayforce

Composite Score
8.2 /10
CX Score
8.1 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Payroll category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

4% Negative
17% Neutral
79% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Security Protects
  • Enables Productivity

Cons

  • Under Delivered

Feature Ratings

Average 83

Direct Deposit

87

Time and Attendance

85

Self Service Portal

84

HR Systems Interface

84

Tax Form Preparation

83

Taxation Deduction

82

Compensation Management

82

Benefits Calculation

81

Vacation and Leave Tracking

78

Accounting Systems Interface

78

Retirement Plan Tracking

77

Vendor Capability Ratings

Average 76

Breadth of Features

81

Quality of Features

79

Business Value Created

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Ease of IT Administration

76

Availability and Quality of Training

76

Ease of Customization

75

Ease of Data Integration

74

Vendor Support

71

Ease of Implementation

71

Dayforce Reviews

Carly Kateri D.

  • Role: Human Resources
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Implementation is painful!

Likeliness to Recommend

7 /10

What differentiates Dayforce from other similar products?

Constant improvement.

What is your favorite aspect of this product?

Recruitment module.

What do you dislike most about this product?

Benefits Module.

What recommendations would you give to someone considering this product?

Make sure all of your requirements are clear and completed before going live. Also check out the blueprint section in the customer community.

Pros

  • Altruistic
  • Friendly Negotiation
  • Trustworthy
  • Efficient Service

Cons

  • Less Effective Service
  • Under Delivered
  • Less Transparent
  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2023

Lots of configurability!

Likeliness to Recommend

7 /10

Pros

  • Continually Improving Product
  • Fair
  • Appreciates Incumbent Status
  • Reliable

Cons

  • Security Frustrates
  • Less Effective Service
  • Wastes Time

Rachel M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Excellent tool to manage all areas of HR

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

One of Dayforce's strongest points is its ability to automatically calculate payroll. Payroll has been greatly simplified and accelerated by this new functionality. In addition, they provide a unified platform for all HR needs, including but not limited to recruitment, personnel records management, benefits administration, and more.

What is your favorite aspect of this product?

Dayforce helped us fix an issue we were having with the hiring process for supervisors. Our application procedure is now more streamlined, and the involvement of managers has been maintained. I've always admired the intuitive design of hiring tools. It streamlines the application and screening procedures.

What do you dislike most about this product?

The UI is very confusing for managers because of the multiple timesheet views. Even after extensive training of staff and management, we continue to run into difficulties.

What recommendations would you give to someone considering this product?

We're switching to an electronic system from one based on paper. With the help of the document management and library features, we can keep track of all of our employees' information in a safe and organized manner.

Pros

  • Reliable
  • Efficient Service
  • Client Friendly Policies
  • Transparent

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