Dayforce Logo
Dayforce Logo
Dayforce Inc.

Dayforce

Composite Score
8.3 /10
CX Score
8.1 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Payroll category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

3% Negative
17% Neutral
80% Positive

Pros

  • Respectful
  • Enables Productivity
  • Security Protects
  • Acts with Integrity

Cons

  • Under Delivered

Feature Ratings

Average 84

Direct Deposit

87

Self Service Portal

85

Time and Attendance

85

HR Systems Interface

84

Tax Form Preparation

84

Taxation Deduction

83

Compensation Management

82

Benefits Calculation

82

Vacation and Leave Tracking

78

Retirement Plan Tracking

78

Accounting Systems Interface

77

Vendor Capability Ratings

Average 76

Breadth of Features

82

Business Value Created

79

Quality of Features

78

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

78

Ease of IT Administration

77

Availability and Quality of Training

77

Ease of Customization

75

Ease of Data Integration

74

Ease of Implementation

72

Vendor Support

72

Dayforce Reviews

Shaun R.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

With Dayforce, we can finally get payroll right

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

My favorite feature of dayforce is that it is accessible by all employees and management. Time off requests (vacation, sick, etc.) As HR, we utilize Dayforce to keep tabs on things like employee attendance, benefits, compensation adjustments, and more. I really like how everything is in one spot and how many options there are to expand the functionality.

What is your favorite aspect of this product?

Our payroll is now much more precise thanks to Dayforce WFM. Off-cycle manual checks are now largely unnecessary. The number of off-cycle paychecks issued to address payroll problems has decreased by 75%, and the number of cheques that required manual entry has decreased by 67%. There will be much more trust and cooperation between HR, Payroll, and workers if this is the case.

What do you dislike most about this product?

The twice-yearly upgrades can cause problems due to the fact that each customer has a different configuration. Dayforce tries to assist customers in minimizing disruptions by allowing them to try out the upgrade in a staging area in advance of the production rollout.

What recommendations would you give to someone considering this product?

We can see all of our staff members in one place thanks to Dayforce, where we can also conveniently access their individual data, pay, and job descriptions, as well as run reports.

Pros

  • Performance Enhancing
  • Efficient Service
  • Helps Innovate
  • Reliable

Nitin S.

  • Role: Human Resources
  • Industry: Not for Profit
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Configuration vs customization

What is your favorite aspect of this product?

TAFW, Payroll and Time and Attendance

What do you dislike most about this product?

Implementation was rough

What recommendations would you give to someone considering this product?

Get someone from IT and HR to help with the implementation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Hisham A.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Good product, but not very easy to use

Likeliness to Recommend

7 /10

What differentiates Dayforce from other similar products?

Their offerings are quite similar to competitors

What is your favorite aspect of this product?

Reliability

What do you dislike most about this product?

Difficult to use

What recommendations would you give to someone considering this product?

Implementation will take some time and you should spend some time training

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Cons

  • Commodity Features
  • Slower Product Innovation
  • Less Efficient Service

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