Dayforce Logo
Dayforce Logo
Dayforce Inc.

Dayforce

Composite Score
8.2 /10
CX Score
8.1 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Payroll category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+72 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

4% Negative
17% Neutral
79% Positive

Pros

  • Respectful
  • Acts with Integrity
  • Security Protects
  • Enables Productivity

Cons

  • Under Delivered

Feature Ratings

Average 83

Direct Deposit

87

Time and Attendance

85

Self Service Portal

84

HR Systems Interface

84

Tax Form Preparation

83

Taxation Deduction

82

Compensation Management

82

Benefits Calculation

81

Vacation and Leave Tracking

78

Accounting Systems Interface

78

Retirement Plan Tracking

77

Vendor Capability Ratings

Average 76

Breadth of Features

81

Quality of Features

79

Business Value Created

79

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Ease of IT Administration

76

Availability and Quality of Training

76

Ease of Customization

75

Ease of Data Integration

74

Vendor Support

71

Ease of Implementation

71

Dayforce Reviews

Heidi F.

  • Role: Finance
  • Industry: Gaming and Hospitality
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

It's going down hill...

Likeliness to Recommend

5 /10

What differentiates Dayforce from other similar products?

This is an ever-expanding product. Sometimes that's a good thing, others times not so much.

What is your favorite aspect of this product?

The WFM to payroll communication is very good.

What do you dislike most about this product?

Tax Services are horrible. The whole customer support system needs another over haul. It keeps getting worst each time they update the process.

What recommendations would you give to someone considering this product?

Do your homework and don't let them oversell you on things that are "in the works" it could be years until those features are available.

Pros

  • Security Protects
  • Enables Productivity
  • Helps Innovate
  • Performance Enhancing

Cons

  • Less Reliable
  • Less Generous
  • Under Delivered

Andreina P.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Don't lose control of data and assistance anymore!

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

We have audit reports that we use in Ceridian Dayforce that are already built into the system, which I run on every payroll. They point out problems that can be corrected before the end of the week. And I still manage to have payroll efficiency because of its ability to run payroll and tax records at any time.

What is your favorite aspect of this product?

Ceridian reduced my payroll processing time by 40%, allowing me more time to audit my work. Because it is a user-friendly system with constant system updates and an excellent interface, the workflows reduce the number of face-to-face interactions and allow employees easy access to the information in this software.

What do you dislike most about this product?

It should have an automatic update mode every time an update is available and not be manual. Also for security protection they require several verification methods, but it is annoying to have to constantly enter a security code that is sent to you by text message.

What recommendations would you give to someone considering this product?

For us it is much more feasible to use Ceridian Dayforce software that quickly accommodates more data entered into the system and perform multiple functions. It is ideal for a company in its initial growth phase, Dayforce suits the needs of consolidating its complicated organizational structures and unique salary schemes that may have difficulties.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service
  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Fantastic Product that's forward looking

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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