Dayforce Logo
Dayforce Logo
Dayforce Inc.

Dayforce

Composite Score
8.3 /10
CX Score
8.1 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Payroll category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

97 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+73 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

3% Negative
17% Neutral
80% Positive

Pros

  • Respectful
  • Enables Productivity
  • Security Protects
  • Acts with Integrity

Cons

  • Under Delivered

Feature Ratings

Average 84

Direct Deposit

87

Self Service Portal

85

Time and Attendance

85

HR Systems Interface

84

Tax Form Preparation

84

Taxation Deduction

83

Compensation Management

82

Benefits Calculation

82

Vacation and Leave Tracking

78

Retirement Plan Tracking

78

Accounting Systems Interface

77

Vendor Capability Ratings

Average 76

Breadth of Features

82

Business Value Created

79

Quality of Features

78

Product Strategy and Rate of Improvement

78

Usability and Intuitiveness

78

Ease of IT Administration

77

Availability and Quality of Training

77

Ease of Customization

75

Ease of Data Integration

74

Ease of Implementation

72

Vendor Support

72

Dayforce Reviews

Gavin F.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

Great fit product for 6000 person company!

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Full suite ownership of software and services. This provides clear accountability for product support and ownership from Ceridian. Additionally I believe their customer success model is superior to others.

What is your favorite aspect of this product?

Dayforce Wallet allowing our employees to cash out wages in real time. It has been a game changer for us.

What do you dislike most about this product?

Reporting design can be a bit clunky compared to other products. Your report writers need to be a bit more technically focused on data architecture vs. wizzy wig editors I have seen in other tools. Dynamic position and org chart management is also a bit lacking, but is in the immediate roadmap for 2021

What recommendations would you give to someone considering this product?

Ensure you understand the product fully. Have your policies and procedures well thought out or be clear about what areas need to be refined. This will ensure the most efficient implementation process.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy
  • Role: Human Resources
  • Industry: Recreation
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Great Product

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Saves Time
  • Role: Human Resources
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2020

I love Ceridian, just want more customization

Likeliness to Recommend

8 /10

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Less Effective Service
  • Less Caring
  • Less Generous

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