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Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.4 /10
CX Score
8.4 /10
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Dayforce
8.4 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

1
Since last award

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

3% Negative
12% Neutral
85% Positive

Pros

  • Respectful
  • Enables Productivity
  • Acts with Integrity
  • Continually Improving Product

Feature Ratings

Average 83

Payroll Administration

87

Compensation Planning & Forecasting

87

Employee Record

86

Benefits Administration

84

Time and Attendance

84

Self-Service Applicant Portal​

84

Scheduling

84

Compensation Management

83

Workforce Planning

83

Performance Management

82

Talent Acquisition

82

Vendor Capability Ratings

Average 78

Breadth of Features

82

Business Value Created

82

Quality of Features

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Ease of Customization

79

Ease of IT Administration

78

Availability and Quality of Training

77

Vendor Support

76

Ease of Data Integration

76

Ease of Implementation

72

Dayforce Reviews

  • Role: Consultant
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Great product however missing a few key components

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Lynn F.

  • Role: Human Resources
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

End user friendly, Strong platform

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

The ability to customize Dayforce for our needs and security for employee information. The quality of the Payroll product is amazing and accurate and the Support Teams for both our North America and International locations is fantastic. The implementation was a bit rocky but we credit that to our desires for the type of customization that we needed so it too a bit longer to work out our specific needs. The implementation teams and the support teams are there to help and they do, when needed in the most efficient ways. We launched in 2017 and haven't entertained any ideas of changing in the future. We consider Ceridian a good partner.

What is your favorite aspect of this product?

I have two favorites. Workforce Management - Period Review is my first favorite. You can view an entire pay period in one spot, select an employee and link directly to the timesheet. See where issues are and immediately correct prior to payroll processing Edits are easy and very user friendly for management. My second favorite is the Dayforce Wallet. It allows our staff to take advantage of on demand pay set to our specifics without any added expense to the employee or to the employer. It is easy to use, easy to customize and easy to implement.

What do you dislike most about this product?

My only dislike is the number of "Hot Fixes" we have to endure. With our customization, Hot Fixes sometimes break existing features we have designed and have to work then with the support teams to rectify. We find that the Hot Fix usually is for some feature we have implemented a "work around" for and thus the Hot Fix causes issues with the work around protocols. The support teams work efficiently with great skill to allow us to move forward and we are usually fixed and ready to proceed very soon after we discover an issue.

What recommendations would you give to someone considering this product?

Decide what you need and how you want to structure your company. Create a team that will work with an implementation specialist and look at what you currently do with the product you are replacing. Decide what you want to keep, what you want to improve and what you want to get rid of. Talk to other clients that are similar in size to your organization. Planning is essential to a smooth implementation. Take the time to plan wisely. Stay simple in your organizational structure as it will grow as your needs grow and if you start large it could have the tendency to become too large and require too much maintenance.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Norman S.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

"Ceridian Dayforce makes it easier to manage HR"

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

On Dayforce's servers, we may save all of the data and assessments pertaining to our staff members. There is no other application that can even come close to being compared to Ceridian Dayforce.

What is your favorite aspect of this product?

Ceridian Dayforce, a cloud-based HCM application, assists with payroll, salaries, and benefits. Indoff, Inc. employees use Dayforce to clock in/out and monitor paychecks, benefits, and time off requests. Corporate sick/vacation time.

What do you dislike most about this product?

Ceridian Dayforce alojado en la nube ofrece un tiempo de actividad del 80 %. Cuando no funciona, los consumidores simplemente pueden presentar una queja y esperar. Las operaciones de Ceridian Dayforce como el check-in y check-out durante el almuerzo o un descanso pueden verse afectadas. Ceridian Dayforce está activo.

What recommendations would you give to someone considering this product?

Take note that Ceridian is not only a supplier but also a business partner in the industry. You may go a very long way with a solid collaboration that is based on mutual respect for one another.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

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