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Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.3 /10
CX Score
8.3 /10
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Dayforce
8.3 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Workforce Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative
16% Neutral
82% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 80

Workforce Scheduling

83

Staffing

83

Attendance Management and Policies

82

Time Capture Physical

82

Time Capture

80

Rate Policies

80

Workforce Planning and Forecasting

78

Shift Management

78

Labor Costing and Splitting

77

Absence Management

77

Workforce Dashboards and Reporting

77

Vendor Capability Ratings

Average 78

Breadth of Features

84

Business Value Created

80

Quality of Features

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Ease of IT Administration

78

Availability and Quality of Training

78

Ease of Customization

78

Ease of Data Integration

77

Ease of Implementation

76

Vendor Support

75

Dayforce Reviews

Kate M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Effective method for controlling an organization

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

We've struggled with only having one source of data for a very long time, and giving our line managers management information required a laborious manual process. The dashboards now allow our managers to access data, which is a fantastic bonus. For us, it was a wonderful tool.

What is your favorite aspect of this product?

I enjoy how they constantly enhance and incorporate new features. The way the modules communicate with one another has significantly improved over time. The excellent user interface makes for a fun working environment for personnel. The new "Hub" has been successfully implemented and is quite adaptable. It is very simple for users to navigate.

What do you dislike most about this product?

Even though they labored on this for days and days with all the specifics figured out, it was still WAY off on the test site. Testing is the next, which they don't seem to do much of on their own. Before calling it a day, we had to verify the data, provide it to them, and wait for them to make a few small modifications.

What recommendations would you give to someone considering this product?

Appointing a competent internal project manager to collaborate with the Ceridian project team and scheduling time in your BAU schedule to make sure you have the necessary resources is what I would advise. Before transferring your data to the new system, I would also make sure it was accurate.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Somendra K.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Proficient solution

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

Support representatives are very knowledgeable and ready to help when you need it.

What is your favorite aspect of this product?

I like how they are always improving and adding features.

What do you dislike most about this product?

The downsides of Ceridian Dayforce are the FMLA and HR Incident management features.

What recommendations would you give to someone considering this product?

Clients become the Q&A team when updates are made after the fact for changes unrelated to the actual update.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Caring

Jami K.

  • Role: Information Technology
  • Industry: Government
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Lots of new features

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

The amount of new features being updated

What is your favorite aspect of this product?

reports and api

What do you dislike most about this product?

support has went downhill when it used to be good

What recommendations would you give to someone considering this product?

none that I can think of

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy