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Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.3 /10
CX Score
8.3 /10
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In Partnership With SelectHub

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Dayforce
8.3 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Workforce Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative
16% Neutral
82% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 80

Workforce Scheduling

83

Staffing

83

Attendance Management and Policies

82

Time Capture Physical

82

Time Capture

80

Rate Policies

80

Workforce Planning and Forecasting

78

Shift Management

78

Labor Costing and Splitting

77

Absence Management

77

Workforce Dashboards and Reporting

77

Vendor Capability Ratings

Average 78

Breadth of Features

84

Business Value Created

80

Quality of Features

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Ease of IT Administration

78

Availability and Quality of Training

78

Ease of Customization

78

Ease of Data Integration

77

Ease of Implementation

76

Vendor Support

75

Dayforce Reviews

Carlos P.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Human resources management with Ceridian Dayforce

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

We use Ceridian Dayforce for the constant management and order of our human resources department, obtaining a series of benefits that allow us to keep these issues in order, verifying the workforce, performances in even recruiting new employees by verifying their skills through the platform, which helps us save a lot of time and keep our hiring processes optimized.

What is your favorite aspect of this product?

Payroll and the centralization of different functions in the tool facilitate the work and keep our human staff aware of bonuses, tasks and pending activities which brings as a benefit the increase of productivity among them. It integrates perfectly well with other management systems which deepens our work and provides us with important data within the company.

What do you dislike most about this product?

Performance management sometimes has errors and does not provide real data on billable time of workers which has led us to do it manually, management reports could be more complete, we need much more evaluation data from our staff. Customer support has very long wait times which is frustrating when user concerns arise. It still has a lot of room for growth, but it is a very good software.

What recommendations would you give to someone considering this product?

It is a very scalable tool that brings a lot of productivity to companies, through its staff recruitment you can add very good employees to projects without the need to spend a lot of time searching for them, it is not possible to obtain customized reports so you have to resort to third parties in these cases, the cost is quite good considering the possibilities offered by the tool.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Saves Time

Praveen P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Support is constantly improving but still has room

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

We had two payroll systems, a time entry system, and an HRIS. We were able to integrate them into Dayforce by synchronizing our systems with our colleagues in the United States. Because we now have uniform auditing features across the board, the payroll process is significantly more efficient and precise. Furthermore, using WFM, we may utilize a flat system (no imports) for our hourly population, which decreases the possibility of mistakes even further. We will also be moving forward with the Dayforce Benefits module in the near future.

What is your favorite aspect of this product?

The capability of standardizing payroll, TAFW, and WFM processes across multiple global regions. This, combined with a Shared Service model, has enabled us to provide backups for our administrators who work from all over the world.

What do you dislike most about this product?

One of the drawbacks of Ceridian Dayforce is the FMLA and HR Incident management tools. FMLA dating that is systematic vs. manual is harder to handle. HR Incidents are a basic model that can only be maintained by HR as opposed to parts accessible to managers.

What recommendations would you give to someone considering this product?

I appreciate how they are always upgrading and adding things. The way the modules interact with one another has improved significantly over time. The user interface is outstanding, and it provides an interesting environment for employees. The new 'Hub' implementation has been a huge success, and it is highly adaptable. It is very simple to use for end users.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Cons

  • Less Caring
  • Less Transparent

Bethann D.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Ability to handle complex WFM policies

Likeliness to Recommend

10 /10

What differentiates Dayforce from other similar products?

The ability to configure the system to meet your business needs, and the ability to participate in the online customer community to crowd-source any potential issues or questions.

What is your favorite aspect of this product?

The ability to be hands-on with the configuration, and always having access to a 'Test' database to try them out.

What do you dislike most about this product?

The inability to write our own SQL topics for custom reporting.

What recommendations would you give to someone considering this product?

Be prepared! If you don't have the right people on your implementation team, you won't have a successful implementation. You also need to be prepared to be hands-on in the administration and maintenance of the Dayforce instance for your company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity