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Dayforce Logo Award Winner Product Badge
Dayforce Inc.

Dayforce

Composite Score
8.3 /10
CX Score
8.3 /10
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Dayforce
8.3 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Workforce Management - Enterprise category

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Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

2% Negative
16% Neutral
82% Positive

Pros

  • Respectful
  • Continually Improving Product
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 80

Workforce Scheduling

83

Staffing

83

Attendance Management and Policies

82

Time Capture Physical

82

Time Capture

80

Rate Policies

80

Workforce Planning and Forecasting

78

Shift Management

78

Labor Costing and Splitting

77

Absence Management

77

Workforce Dashboards and Reporting

77

Vendor Capability Ratings

Average 78

Breadth of Features

84

Business Value Created

80

Quality of Features

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Ease of IT Administration

78

Availability and Quality of Training

78

Ease of Customization

78

Ease of Data Integration

77

Ease of Implementation

76

Vendor Support

75

Dayforce Reviews

Jennifer P.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Always Improving and Changing

Likeliness to Recommend

7 /10

What differentiates Dayforce from other similar products?

Dayforce is an all in one solution, and as time goes on the different modules interact with each other better and better. The employee experience is one of the best- it is engaging and easy to use even for the most un-tech savvy staff.

What is your favorite aspect of this product?

I love how everything is in one place, and after a learning curve, it is easily managed. I love how they keep adding features and functionality. Benefits administration, and Open Enrollment specifically are very easy to use on both the administrative side and the employee side.

What do you dislike most about this product?

Support could use some work. TIckets will sometimes sit for long periods of time with no activity, and in some cases quite a lot of time is wasted on Zoom calls explaining and re-explaining the same issue over and over. Some issues that should be easy fixes for support are often referred to billable projects.

What recommendations would you give to someone considering this product?

Ceridian needs to hire more support staff so they are not stretched so thin. They should also make their defect list available to customers. Time is wasted opening tickets, and having support research tickets for sometimes weeks to find out that the issue was already a known bug. Ceridian also needs to make the gender field configurable as many states/countries recognize non-binary as a legal gender.

Pros

  • Security Protects
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Under Delivered
  • Less Efficient Service
  • Wastes Time

Alicia W.

  • Role: Human Resources
  • Industry: Banking
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2022

Great solution - one stop shop for the HR record

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

One integrated plaform for the HR record

What is your favorite aspect of this product?

Having all (most) of our information in one place, being able to report various different metrics regarding employees. Workflows have streamlined our processes immensely! No more email stuck in someone's inbox. You have clear line of site to what's happening, how long processes take!

What do you dislike most about this product?

Reporting can be tricky to find the correct metric / value / field

What recommendations would you give to someone considering this product?

Don't do it all at once - start small and and implement on module at a time, Ensure you have strong technical expertise. Really understand your business requirements and don't get stuck in "how we do it today". The most difficult thing about implementing a system from manual process is to not get caught up in the "how" but the why!

Pros

  • Continually Improving Product
  • Respectful
  • Acts with Integrity
  • Includes Product Enhancements

Peter P.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Straightforward and versatile

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

Ceridian Dayforce includes a special Ledger that was created to increase the ease, effectiveness, and versatility of our payment processing that set it apart from the competition. The whole process of workforce management is made easier by the Ceridian Dayforce platform, which offers real-time modifications and mockups for better visibility.

What is your favorite aspect of this product?

It is an incredibly efficient yet sophisticated system that we can use at any moment during the pay cycle because the payroll and timekeeping features are combined onto a single platform. With the aid of combined payroll and timekeeping functions, we are able to raise production, better utilize our staff productivity, and can keep everything safe.

What do you dislike most about this product?

Be ready to spend your time if you have to perform any sort of development that involves working with their Consultancy Services, such as adding a new legal entity, creating a data stream or connection, troubleshooting a bespoke reporting, etc. They must improve their support services to keep their customers satisfied.

What recommendations would you give to someone considering this product?

My opinions on Ceridian Dayforce are highly motivating since I noticed it was amazing, and I enjoy motivating people to apply it in their workplaces for greater results. It is a cutting-edge cloud-based framework that is suggested for large and medium-sized businesses from my side.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity