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Dayforce Inc.

Dayforce

Composite Score

8.4 /10

CX Score

8.5 /10

427 Reviews Write a Review

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What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Human Capital Management - Enterprise category

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2025 Emotional Footprint Champion

Latest Award, 2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

4 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

2 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Product Impact

2023

2022 Data Quadrant Champion

2022

6 Top Rated Capabilities

7 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2022

2021 Data Quadrant Champion

2021

7 Top Rated Capabilities

10 Top Rated Features

2021

2021 Emotional Footprint Champion

2021

2021 Data Quadrant Champion

2021

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

3% Negative

12% Neutral

85% Positive

Pros

Respectful
Enables Productivity
Acts with Integrity
Security Protects

Feature Ratings

Average 83

Compensation Planning & Forecasting

Payroll Administration

Employee Record

Scheduling

Time and Attendance

Compensation Management

Benefits Administration

Self-Service Applicant Portal

Workforce Planning

Performance Management

Document Management (DMS) Capabilities

Vendor Capability Ratings

Average 79

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation

Also Featured in...

Workforce Management - Enterprise

Score 8.3

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Talent Management

Score 8.3

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Payroll

Score 8.3

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Benefits Administration

Score 8.2

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Dayforce Reviews

Sylvia H.

Role: Human Resources
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Disappointing experience, poor service, glitchy

Likeliness to Recommend

5 /10

What differentiates Dayforce from other similar products?

This system has more features than our previous vendor but implementation was long and nightmarish. Poor customer service after you go live, sales way over-promised, they charge extra for everything. Constantly having to open support tickets to address ongoing problems, quarterly 941s have had errors every single quarter, timekeeping system goes haywire occasionally and is unreliable.

What is your favorite aspect of this product?

Recruiting system

What do you dislike most about this product?

terrible customer service, no dedicated account manager, very complicated and is not user friendly at all

What recommendations would you give to someone considering this product?

Plan to budget for a lot of extras. they charge for the simplest changes or support.

Pros

Unique Features
Respectful
Security Protects

Cons

Less Efficient Service
Less Effective Service
Less Caring

Mercy C.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Amazing Features.

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

The platform is designed to provide real-time access to critical workforce data, allowing organizations to make informed decisions.

What is your favorite aspect of this product?

Dayforce is designed to scale with the growth of an organization, making it suitable for both small businesses and large enterprises.

What do you dislike most about this product?

While the platform offers a range of features, organizations with highly specific or unique requirements may find limitations in terms of customization.

What recommendations would you give to someone considering this product?

Involve key stakeholders, including HR, payroll, and IT teams, in the evaluation process to gather diverse perspectives on the platform's suitability for your organization.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Hannah S.

Role: Industry Specific Role
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Fantastic Product.

Likeliness to Recommend

8 /10

What differentiates Dayforce from other similar products?

The platform features an intelligent virtual assistant that uses artificial intelligence to assist with workforce management tasks.

What is your favorite aspect of this product?

The platform's all-in-one approach reduces the need for multiple disparate systems, leading to streamlined processes and improved data accuracy.

What do you dislike most about this product?

While user-friendly, the platform's extensive features may require some time for users to become fully proficient.

What recommendations would you give to someone considering this product?

Developing a comprehensive implementation plan, including adequate training for users, can contribute to a smoother adoption process.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Dayforce

What is Dayforce?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

2021 Emotional Footprint Champion

2021 Data Quadrant Champion

Dayforce Ratings

86 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Dayforce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Compensation Planning & Forecasting Ability to facilitate compensation reviews and planning. Forecasts workforce demand for headcount and budgeting purposes.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Scheduling Includes unloading, delivery, goods issue, and loading date. Integrates shipping, transportation, and receiving calendars and determines scheduling direction.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Self-Service Applicant Portal​ The solution provides a robust applicant portal where documentation can be submitted, updated, and where the present status of an application can be tracked.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Document Management (DMS) Capabilities Enable various options of document imaging, form population, document generation, and other advanced administrative document management options.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Workforce Management - Enterprise

Talent Management

Payroll

Benefits Administration

Dayforce Reviews

Sylvia H.

Disappointing experience, poor service, glitchy

Likeliness to Recommend

Pros

Cons

Mercy C.

Amazing Features.

Likeliness to Recommend

Pros

Hannah S.

Fantastic Product.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Compensation Planning & Forecasting

Payroll Administration

Employee Record

Scheduling

Time and Attendance

Compensation Management

Benefits Administration

Self-Service Applicant Portal

Workforce Planning

Performance Management

Document Management (DMS) Capabilities

Vendor Capability Ratings

Breadth of Features

Business Value Created

Quality of Features

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of Implementation