What is DocuWare?
DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuWare?
Pros
- Trustworthy
- Efficient Service
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Searchability
Document Sharing
Document Hosting
Metrics and Reporting
Security and Access Control
Access Tracking
Check Out Check in
Editor Functions
Publication Workflow
Version Control
Indexing and Classification
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Breadth of Features
Ease of IT Administration
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
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DocuWare Reviews
Eric W.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
DocuWare boosts our company's efficiency
Likeliness to Recommend
What differentiates DocuWare from other similar products?
I've seen my fair share of expensive Document Management systems, but DocuWare has the most excellent user interface in the business. DocuWare allows me to eliminate the need for paper documents, allowing our staff to operate more agilely and free from the burden of maintaining paper copies of our customers' most recent information.
What is your favorite aspect of this product?
DocuWare's flexibility in accommodating different file formats and storing large quantities of data is a significant selling point for me. It facilitates the implementation of intelligent digital workflow via office automation. Its cloud-based services simplify digitizing paper documents, and its user interface is well-designed. Document management's even the most fundamental features are fantastic for any administration. It's versatile and user-friendly.
What do you dislike most about this product?
DocuWare is perfect in every way for us; our work here has yielded satisfying outcomes, and we've gained invaluable expertise. However, there is room for improvement in terms of the cloud servers' ability to provide consumers with optimization. The company could stand to enhance the mobile app's functionality and give the user a more rounded experience.
What recommendations would you give to someone considering this product?
As a user, you'll find the system intuitive and straightforward. I strongly recommend this one if you can afford a more expensive document management solution. You and your whole staff will appreciate the time savings and increased productivity afforded by this program's adaptability, user-friendliness, and feature-rich interface, and highly recommended.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
Jason S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2022
An efficient method for sharing files with others
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Concerning other tools, I can get things done quickly and efficiently using DocuWare. The system provides far more than was expected, including storing data in the cloud, communicating with clients via email, and, most notably, invoicing. Using DocuWare, you can quickly and safely back up your files to the cloud.
What is your favorite aspect of this product?
I like the company's focus on satisfying its clients. It got created with the end-user in mind rather than the developers, and these interfaces are straightforward to navigate. DocuWare also makes it simple to set up virtual filing cabinets; you need not be a tech whiz to manage your files effectively. The user interface of DocuWare is unparalleled. I also like their friendly and cooperative customer service.
What do you dislike most about this product?
Docuware is very new to me, so there was some learning curve. The only drawback is the structure, which makes finding specific papers a little more complicated than desired. As my data volume expands, I have had to install more storage devices. There are typically many flaws in the documentation software.
What recommendations would you give to someone considering this product?
If you want to centralize your file uploads so that you can quickly look for them online from any location, DocuWare is what you need. The improved instructions make it possible for anybody with even a basic understanding of computers to get things up without assistance. DocuWare is an excellent tool for managing an organization's material.
Pros
- Helps Innovate
- Performance Enhancing
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Gunjan S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Completely digital file cabinet
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Integrated well with other systems so we are able to move data both directions between databases which ensures the quality and accuracy of both key business information systems
What is your favorite aspect of this product?
I am certain that all of the documents in the file cabinet are up to date. I simply type in some keywords into a fulltext search and a number of fitting documents are served up with a click of the mouse
What do you dislike most about this product?
It is not easy to do queries like check when requested documents approvals are expiring
What recommendations would you give to someone considering this product?
Documents are now available centrally to people working in all our locations, around the clock. It allows the company to pull information back and forth between systems
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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