
What is DocuWare?
DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDocuWare Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on DocuWare.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocuWare?
Pros
- Trustworthy
- Efficient Service
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Searchability
Document Sharing
Document Hosting
Metrics and Reporting
Security and Access Control
Access Tracking
Check Out Check in
Editor Functions
Publication Workflow
Version Control
Indexing and Classification
Vendor Capability Ratings
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Breadth of Features
Ease of IT Administration
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
Also Featured in...
Introducing DocuWare for Invoice Processing
Speed up your AP! How you can increase the number of invoices you process by 6X
A beginner’s look at document management - See why 20,000* customers use DocuWare every day
10 best practices for stress-free document management
DocuWare Reviews

Alec f.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Reliable and effective document management tool
Likeliness to Recommend
What differentiates DocuWare from other similar products?
Making the application more user-friendly is the first thing to consider because it may be fairly variable and harder to grasp. I wish it could be scaled up more. I wish it had more coupling options so that I could completely achieve its actual potential. Out of all the software available for automating document routing in and out of the company, DocuWare was the one I liked the best. Because all the data and assets are kept in one central, easily accessible web location, its installation enables our personnel to work remotely from any location, saving us a great deal of time and money.
What is your favorite aspect of this product?
The UI is excellent, and the way the folders may be arranged inside this framework is completely novel and astounding. Another feature I like a lot is the DocuWare printer. It is an add-on that distributes the documents to the user's regular tray or, if rules are set out for it, a custom tray. DocuWare is a very effective tool for exchanging paper documents electronically.
What do you dislike most about this product?
I don't have many concerns about this system because I thought it was superior to other solutions that were available for a similar use case. Well, first of all, I find its laborious editing features frustrating to use when I want to swiftly do my task and must take my time with them. Lastly, occasionally there could not be the best customer service.
What recommendations would you give to someone considering this product?
If you're looking for a security tool that also offers full document workflow automation, DocuWare may be your top choice. The market is full of tools that look so alluring from a pricing point of view. But on the other hand, DocuWare appears economical, but it is the most reliable and effective document management system available.
Pros
- Reliable
- Unique Features
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.

Rishabh K.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Dec 2022
Comprehensive ECM Solution.
Likeliness to Recommend
What differentiates DocuWare from other similar products?
DocuWare is an enterprise content management software that is equipped with features to facilitate document management and maintenance. It enables organizations to manage their documents securely, with the ability to control user access. Its cloud-based platform makes it easy for users to access their data from anywhere at any time, even on mobile devices.
What is your favorite aspect of this product?
My favorite aspect of this product is its ability to quickly and securely store large volumes of data. DocuWare's cloud-based platform ensures that all of the documents are securely stored without taking up additional space on your computer or server. It also allows for easy backup and restoration in case of any data loss. Additionally, the software provides powerful encryption to ensure maximum security of sensitive documents.
What do you dislike most about this product?
DocuWare's own help occasionally takes a while to respond to straightforward inquiries, but it also provides a great amount of documentation that can be utilized to address many different sorts of concerns, frequently resolving minor issues without having to place a support call.
What recommendations would you give to someone considering this product?
I would recommend DocuWare for those looking for an enterprise content management solution that is secure and easy to use. The software's cloud-based platform ensures that all of the documents are securely stored without taking up additional space on your computer or server. Furthermore, its drag-and-drop visual interface makes it easy for users to manage their documents with minimal effort.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Alexander K.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Dec 2022
Astounding and safe cloud document management
Likeliness to Recommend
What differentiates DocuWare from other similar products?
DocuWare is a safe cloud document management option that provides a ton of fantastic features, but its cost and the reliability it provides for both stored and moving documents make it gorgeous and stand out. This is a fantastic platform that gives us the ability to gather, analyze, and utilize business information all in one place.
What is your favorite aspect of this product?
I especially adore its slick user interface, which makes arranging documents a breeze. It operates flawlessly, differing greatly from our old software, and DocuWare has never flagged us to the issues we had with our previous application. Using this, we were able to quickly automate document workflows at our company, which helped us to maintain the productivity of our employees and provide secure, centralized archiving to protect documents and information.
What do you dislike most about this product?
Even though I prefer the software The only aspect of this platform that I don't enjoy is the classification and placement of things, which occasionally makes it difficult for me to get the file I want. I think this issue might be resolved internally with cooperation from the program's users and our technical personnel if this product enables us to modify a couple of its settings.
What recommendations would you give to someone considering this product?
DocuWare is an excellent choice for companies wishing for an all-in-one, seamless document management platform as it is not only practical but also strong, economical, and highly secure. It is straightforward and a ready-to-use solution that won't take you many hours to deploy and set up.
Pros
- Reliable
- Effective Service
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
