DocuWare Logo
DocuWare Logo
DocuWare

DocuWare

Composite Score
8.3 /10
CX Score
8.8 /10
DocuWare
8.3 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

DocuWare won the following awards in the Document Management category

Filter By

DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

4% Negative
6% Neutral
90% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 84

Searchability

88

Document Sharing

87

Document Hosting

87

Metrics and Reporting

84

Security and Access Control

84

Access Tracking

84

Check Out Check in

83

Editor Functions

83

Publication Workflow

82

Version Control

81

Indexing and Classification

80

Vendor Capability Ratings

Average 84

Ease of Data Integration

88

Quality of Features

87

Ease of Customization

86

Availability and Quality of Training

84

Usability and Intuitiveness

84

Business Value Created

84

Breadth of Features

84

Ease of IT Administration

83

Vendor Support

82

Ease of Implementation

82

Product Strategy and Rate of Improvement

80

DocuWare Reviews

Alec f.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Reliable and effective document management tool

Likeliness to Recommend

8 /10

What differentiates DocuWare from other similar products?

Making the application more user-friendly is the first thing to consider because it may be fairly variable and harder to grasp. I wish it could be scaled up more. I wish it had more coupling options so that I could completely achieve its actual potential. Out of all the software available for automating document routing in and out of the company, DocuWare was the one I liked the best. Because all the data and assets are kept in one central, easily accessible web location, its installation enables our personnel to work remotely from any location, saving us a great deal of time and money.

What is your favorite aspect of this product?

The UI is excellent, and the way the folders may be arranged inside this framework is completely novel and astounding. Another feature I like a lot is the DocuWare printer. It is an add-on that distributes the documents to the user's regular tray or, if rules are set out for it, a custom tray. DocuWare is a very effective tool for exchanging paper documents electronically.

What do you dislike most about this product?

I don't have many concerns about this system because I thought it was superior to other solutions that were available for a similar use case. Well, first of all, I find its laborious editing features frustrating to use when I want to swiftly do my task and must take my time with them. Lastly, occasionally there could not be the best customer service.

What recommendations would you give to someone considering this product?

If you're looking for a security tool that also offers full document workflow automation, DocuWare may be your top choice. The market is full of tools that look so alluring from a pricing point of view. But on the other hand, DocuWare appears economical, but it is the most reliable and effective document management system available.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Caring

Rishabh K.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Comprehensive ECM Solution.

Likeliness to Recommend

10 /10

What differentiates DocuWare from other similar products?

DocuWare is an enterprise content management software that is equipped with features to facilitate document management and maintenance. It enables organizations to manage their documents securely, with the ability to control user access. Its cloud-based platform makes it easy for users to access their data from anywhere at any time, even on mobile devices.

What is your favorite aspect of this product?

My favorite aspect of this product is its ability to quickly and securely store large volumes of data. DocuWare's cloud-based platform ensures that all of the documents are securely stored without taking up additional space on your computer or server. It also allows for easy backup and restoration in case of any data loss. Additionally, the software provides powerful encryption to ensure maximum security of sensitive documents.

What do you dislike most about this product?

DocuWare's own help occasionally takes a while to respond to straightforward inquiries, but it also provides a great amount of documentation that can be utilized to address many different sorts of concerns, frequently resolving minor issues without having to place a support call.

What recommendations would you give to someone considering this product?

I would recommend DocuWare for those looking for an enterprise content management solution that is secure and easy to use. The software's cloud-based platform ensures that all of the documents are securely stored without taking up additional space on your computer or server. Furthermore, its drag-and-drop visual interface makes it easy for users to manage their documents with minimal effort.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Alexander K.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Astounding and safe cloud document management

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

DocuWare is a safe cloud document management option that provides a ton of fantastic features, but its cost and the reliability it provides for both stored and moving documents make it gorgeous and stand out. This is a fantastic platform that gives us the ability to gather, analyze, and utilize business information all in one place.

What is your favorite aspect of this product?

I especially adore its slick user interface, which makes arranging documents a breeze. It operates flawlessly, differing greatly from our old software, and DocuWare has never flagged us to the issues we had with our previous application. Using this, we were able to quickly automate document workflows at our company, which helped us to maintain the productivity of our employees and provide secure, centralized archiving to protect documents and information.

What do you dislike most about this product?

Even though I prefer the software The only aspect of this platform that I don't enjoy is the classification and placement of things, which occasionally makes it difficult for me to get the file I want. I think this issue might be resolved internally with cooperation from the program's users and our technical personnel if this product enables us to modify a couple of its settings.

What recommendations would you give to someone considering this product?

DocuWare is an excellent choice for companies wishing for an all-in-one, seamless document management platform as it is not only practical but also strong, economical, and highly secure. It is straightforward and a ready-to-use solution that won't take you many hours to deploy and set up.

Pros

  • Reliable
  • Effective Service
  • Inspires Innovation
  • Saves Time

Most Popular DocuWare Comparisons