Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite Email Backup Logo Award Winner Product Badge
Dropsuite, A NinjaOne Company

Dropsuite Email Backup

Composite Score
8.8 /10
CX Score
8.8 /10
Category
Dropsuite Email Backup
8.8 /10

What is Dropsuite Email Backup?

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps us in the forefront of the industry and makes us the choice of leading IT Administrators and Service Providers globally.

Company Details


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Awards & Recognition

Dropsuite Email Backup won the following awards in the Email Backup category

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Dropsuite Email Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dropsuite Email Backup.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dropsuite Email Backup?

1% Negative
8% Neutral
91% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Respectful

Feature Ratings

Average 86

Granular Restore

88

Backup Archiving

87

Mailbox Backup Restore

87

Security

86

Compliance

86

Legal Hold

85

Support for Backup Types

84

Encryption

84

Permissions Awareness

82

User self service

81

Media Support

80

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Ease of IT Administration

87

Business Value Created

86

Ease of Data Integration

84

Quality of Features

84

Usability and Intuitiveness

83

Vendor Support

82

Breadth of Features

82

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

78

Ease of Customization

76

Dropsuite Email Backup Reviews

Bandi M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Great product at great value.

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

Ease of implementation.

What is your favorite aspect of this product?

Easy to use and reliable.

What do you dislike most about this product?

Can improve on reporting features. Clients would like a quick usage report, and that feature is not readily available.

What recommendations would you give to someone considering this product?

Highly recommended.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jaime L.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

I like the product, the ease of use and functional

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

It’s cheaper. Interface is easy enough to navigate

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

GUI is lackluster, could use some polishing

What recommendations would you give to someone considering this product?

Definitely buy

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing

Cons

  • Less Productive
  • Less Inspiring
  • Wastes Time

Anil B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Great Product at a Great Price and Great Support

Likeliness to Recommend

10 /10

What differentiates Dropsuite Email Backup from other similar products?

Dropsuite is great because its simple to implement and train others on, where we have needed support their team have always gone above and beyond to deliver

What is your favorite aspect of this product?

The instant results when performing searches is by far the best feature of their product along with the pricing model, Office 365 Shared mailboxes do not incur a cost.

What do you dislike most about this product?

I wish there was a way to preview a file before downloading to see if it is what we are looking for

What recommendations would you give to someone considering this product?

I would recommend giving it a try only takes a few minutes to setup and once the backup is complete you can test the search and compliance features

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

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