Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Helps Innovate

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

State Transformation

83

Security

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

APIs and Integration

82

Electronic Signatures

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Ease of IT Administration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Khushi R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Cost Effective - Google workspace

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google Forms seamlessly integrates with the entire Google ecosystem.

What is your favorite aspect of this product?

easy to use especially for non-technical users

What do you dislike most about this product?

Limited design options

What recommendations would you give to someone considering this product?

Easy sharing and cost-effective tool

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Devender B.

  • Role: Student Academic
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Enhance Productivity

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It provides a breadth of feature like mcq, choosing option, links, file etc. to add in a question.

What is your favorite aspect of this product?

There are no longer any requirements for using Excel to collect data from users.

What do you dislike most about this product?

It should be in integrated with Google Gemini to help user by providing him AI functionality.

What recommendations would you give to someone considering this product?

They should go for it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Tebogo M.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

“Best Value for money, Convinient Form Tool”

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms is a tool which comes together with the Google Workspace subscription plan, making it easy to create and publish forms without being charged extra for the Functionality, Saving additional costs to the business and user.

What is your favorite aspect of this product?

It’s easy to Implement and create forms without any complications and hassles.

What do you dislike most about this product?

If one is not familiar in creating Google Forms, it can be a bit tricky adding tabs to the form.

What recommendations would you give to someone considering this product?

Simple, Easy to Use and cost savvy as it’s not an extra functionality that one needs to pay for when already subscribed to the Google Workspace.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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