Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Eric P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Best Value For Low Cost

Likeliness to Recommend

7 /10

What differentiates Google Forms from other similar products?

The cost of Google Forms and the ability for it to be compatible with businesses as a whole, across different departments, is crucial and unbeaten.

What is your favorite aspect of this product?

The best aspect of this product beyond the cost is the ability for it to coordinate in with other features like Excel, which aids in processing data.

What do you dislike most about this product?

There's little service and training to engage in on a consistent basis or it wasn't made aware to us.

What recommendations would you give to someone considering this product?

Engage in early resources to ensure you're getting the most out of the product.

Pros

  • Includes Product Enhancements
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Cons

  • Slower Product Innovation

Adetoun J.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Fantastic, when used in the right situation.

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Simplicity . Google Forms is probably the easiest to setup and use survey program anyone can encounter. Practically, anyone who can surf the internet conveniently, can learn to use Google Forms. There-in lies its power , I guess.

What is your favorite aspect of this product?

Google Form surveys are very compatible with mobile devices. This is very important for a professional like myself, as most of my intended survey targets likely access my survey , via their phones.

What do you dislike most about this product?

It lacks advanced fubctionalites. Both in terms of my inability to introduce logic into my surveys, and its poor integration with third party softwares.

What recommendations would you give to someone considering this product?

It is the ideal survey tool, only for basic surveys though.

Pros

  • Reliable
  • Inspires Innovation
  • Includes Product Enhancements
  • Helps Innovate

Harjeet K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Cost effective and easy to use and share

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Google forms are updates, optimized and works in integration with every google productm. That is the essence of google forms

What is your favorite aspect of this product?

Google forms are too convenient to use. Easy to integrate and very easy to use and share with the team and clients.

What do you dislike most about this product?

Nothing as such. It is a highly optimized software

What recommendations would you give to someone considering this product?

Opt for google former as it is easy to use, easy to implement and works great with other google softwares as well

Pros

  • Trustworthy
  • Helps Innovate
  • Efficient Service
  • Inspires Innovation

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