Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Abhinav Ranganath P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Google Forms - The best software to create a forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Hands down, Google Forms offers the finest form functionality. Their simple form builder does the job swiftly and professionally compared to all other form building softwares out there in the market.

What is your favorite aspect of this product?

Google Forms is simple and quick software to collect information for the sign up for events or simply to provide feedback or for marketing surveys. We can make each form unique and tailored to the issue we're seeking additional information on because it's simply adaptable.

What do you dislike most about this product?

One thing I dislike about Google Forms is that it lacks some of the more advanced capabilities that one would want for collecting more complex and complicated data.

What recommendations would you give to someone considering this product?

To be honest, until recently, I underestimated the strength of this tool's simplicity, perhaps due to minor aesthetic concerns, but thanks to the tool's convenience and free system, I've seen a significant increase in client conversion. If you need to create forms or surveys Google forms must be your first choice.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

ASHISH T.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Data collection is easy now

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Free to use, with Google Forms You can also easily collaborate with others on surveys, get results, and share them.

What is your favorite aspect of this product?

Most of the survey functions, such as the required questions, the rejection and the selection of a variety of questions, are very easy to integrate, so that we can have a fully functional survey in no time.

What do you dislike most about this product?

No issues as of now.

What recommendations would you give to someone considering this product?

One should go if needs to collect data.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Effective Service

Sadaharu K.

  • Role: Sales Marketing
  • Industry: Biotechnology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Easily create customizable forms for your business

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

In an era when collaborative tools are becoming increasingly important, Google Form allows us to create web forms without programming knowledge and quickly access the results by using our Google account and its simple and intuitive interface, from which we can create a form from scratch with a few simple steps, and the assistant is easy to use. Once established, we will be able to distribute through email or copy and paste the URL into forms, websites, or social media networks.

What is your favorite aspect of this product?

Short answers, paragraphs, multiple-choice, checkboxes, unplayable, a grid with numerous possibilities, and other sorts of questions may be included in a Google Form. You may also substitute a photo or video for a question. The present design of the forms or surveys allows you to gather and confirm the email addresses that will get the form, allowing you to verify the accuracy of the information and discover who has still to reply.

What do you dislike most about this product?

The form's design is very limited in terms of customization; changing the design and making it more flexible requires more knowledge and talents.

What recommendations would you give to someone considering this product?

Google Forms may help you contact your customers more quickly, or it can help you get information from employees more simply and control the data, and it will allow you to watch and assess the work of each member and the team as a whole. We may utilize data validation to have our employees fill out a form in the labor industry. We may design a quick test or survey, then validate and tabulate the responses they provide. To summarize, there are various ways to use Google Forms, and in addition to creating forms, we may assess and tabulate the replies we get.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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