Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Hemal T.

  • Role: Finance
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to use and affordable

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

easy to use in any device

What is your favorite aspect of this product?

unlimited time for meeting

What do you dislike most about this product?

not having private chat

What recommendations would you give to someone considering this product?

nice product to use for long meetings

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Mukudzeishe D.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Simple yet packed with multiple service products

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Home of documents security and collaboration, try it for educational and corporate forms

What is your favorite aspect of this product?

The quiz aspect

What do you dislike most about this product?

Online collaboration that allows for sharing of editing

What recommendations would you give to someone considering this product?

Get Google Forms for convenience and security

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Michael J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

great product at a low cost

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Taking into account that this product is part of a suite rich in variety and at the same time powerful as an office tool, I can say that Google Forms integrates perfectly with tools such as Google Sheets, Docs, Slides, this greatly facilitates the work at the level of collection, analysis and modelling of such information; the best of all is that it focuses on cooperative work. In addition, no experience in the use of the application is required to make use of it.

What is your favorite aspect of this product?

Undoubtedly the ease of use is one of the key points of Google Forms, the export of data is executed in a few minutes and allows the consolidation of data and its subsequent analysis and graphing with different tools, it is also compatible with Microsoft Excel which does not limit users to make use of a specific tool.

What do you dislike most about this product?

The only weakness that I perceive so far is the aesthetic part, Google Forms lacks variety in the customization of surveys, although we have made feedback to customer service or specialized technical staff still needs to improve the templates, fonts to make this the best tool of its kind.

What recommendations would you give to someone considering this product?

There are more strengths than weaknesses of this application, with proper use it can offer many benefits that will be reflected in the operational results. Within the range of similar cloud-based applications, Google Forms is one of the most powerful and efficient available.

Pros

  • Enables Productivity
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

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