Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Deepanshu C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to create Forms

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

We use Google Forms as a critical tool in our recruitment and hiring process. instead of require candidates to submit a canopy letter with their application, we ask only for a resume. for people who have a resume that aligns with our needs, we then send a Google Form survey so as to capture the knowledge that's normally included during a covering letter . We use the responses to our survey to work out whether or not a candidate has the talents needed to succeed, an understanding of our business model and an interest in what we do, and will be an honest cultural fit.

What is your favorite aspect of this product?

It's very simple and intuitive It's included within the G-Suite which makes it extremely cost effective It's reliable

What do you dislike most about this product?

Logic branding might be vastly improved Increased styling options Increased reporting

What recommendations would you give to someone considering this product?

It's perfect in situations where you need a quick, simple solution. To be honest, I don't think of Google Forms as much as I should.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pedro M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Excellent alternative to generate your forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

With an easy and basic enough interface, Google forms is a tool concentrates on the construction of surveys and data gathering, with the option of synchronization and instant storing of results in G Suite for further analysis, which streamlines internal operations. It allows exporting survey data to internal software or to Google Sheets or Excel spreadsheets, allowing you to create pivot tables and custom data visualizations, making it easier to explore survey responses in more detail.

What is your favorite aspect of this product?

As it is integrated with the rest of the applications present in G Suite, it supports sharing functions that allow you to add collaborators to edit, distribute forms and analyze the information obtained. It allows us to separate the same form into several sections and add conditional logic. It allows immediate scoring and there are many controls to validate the answers of the forms even for short answer questions. Forms created are adapted to be filled out from mobile devices.

What do you dislike most about this product?

Templates are limited, although it is worth noting that it separates templates into categories, personal, work and educational. Conditional logic controls are somewhat restricted. Response logic is not as robust. No option to restrict viewing to specific users.

What recommendations would you give to someone considering this product?

The use of modern tools goes hand in hand with technology and resource optimization, Google Forms it is a tool that has an easy to understand interface, allows online synchronization for immediate data analysis, it is relatively basic in its set of functions, so it is more suitable for simple surveys and standard types of questions. Still, it is a tool that fulfills its main function in an optimal and complete way.

Pros

  • Performance Enhancing
  • Trustworthy
  • Effective Service
  • Saves Time

Ignitius D.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to use and good features

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Its simplicity of use and multiple form types

What is your favorite aspect of this product?

The aspect of quizzes that allow for self marking

What do you dislike most about this product?

Lack of integration with other e-learning authoring tools

What recommendations would you give to someone considering this product?

For a simplified forms solution that gets the job done, try Google Forms.

Pros

  • Helps Innovate
  • Saves Time
  • Fair
  • Acts with Integrity

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