
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Workflow Automation
Drag and Drop Design
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Christine F.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2021
Best Document management product
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms has very powerful features for signing documents and saving files safely.
What is your favorite aspect of this product?
It gives us a great opportunity of signing our clients documents and ensures there is no forgery. It saves documents in excellent and transfers files faster. It is easy to acquire the product at a reduced cost and easy to use.
What do you dislike most about this product?
Sometimes the performance is slow when it is loaded with huge loads of documents.
What recommendations would you give to someone considering this product?
Google Forms is the best platform to consider when purchasing document management software and I highly recommend.
Pros
- Inspires Innovation
- Saves Time
- Fair
- Client's Interest First
Please tell us why you think this review should be flagged.

Alejandro C.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2021
Not impressed though good enough for free
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Mostly that as a free option and based on Google's platform, it allows you to work within your business model. As a small business owner, I use Google Workspace a lot, so if I wanted to integrate this into the rest of the google apps I use it would be easier than bringing in a vendor that would require API development.
What is your favorite aspect of this product?
Logic is easy to customize and pretty straightforward.
What do you dislike most about this product?
Too basic really, I was expecting a bit more.
What recommendations would you give to someone considering this product?
Good for basic polling but it lacks what makes a survey engine great. If you're looking for something more heavy user focused, I'd look somewhere else.
Pros
- Client Friendly Policies
- Trustworthy
- Efficient Service
- Effective Service
Cons
- Inhibits Innovation
Please tell us why you think this review should be flagged.
Quentin P.
- Role: C-Level
- Industry: Media
- Involvement: Vendor Selection and Purchasing
Submitted Sep 2021
The simplest way to survey an audience
Likeliness to Recommend
What differentiates Google Forms from other similar products?
I've been using Google Forms for years. What differentiates it from other survey software I've used, is its pure simplicity.
What is your favorite aspect of this product?
Set and forget. A form can be set up in seconds and the link shared so simply (in an email or online on a landing page). From there, accessing responses is as simple as it gets, and the ability to link it directly to a dynamically updated Google Sheet is the icing on the cake.
What do you dislike most about this product?
Perhaps it too simple. Although it does everything I need, there is plenty of room to add new features, but then it will probably start becoming over-bloated like much of its competition.
What recommendations would you give to someone considering this product?
If you need to ask your audience questions about anything, setting up a Google Form takes seconds. You can make it anonymous too, so there is room for pretty much any type of survey you need from an in-depth questionnaire, to a single question 'finger in the air' type report. I highly recommend Google Forms.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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