Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Susan O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Intuitive and simple. Wonderful!

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It is a friendly tool that you can use internally and externally. Anyone can use it.

What is your favorite aspect of this product?

It is very practical to get relevant information.

What do you dislike most about this product?

Not all companies use it yet.

What recommendations would you give to someone considering this product?

It is positive that the entire work team knows how to use the G Suite tools. For this you can find a Google partner.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alex C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Innovative way to create a form

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

It is easy to think that this is the only company that makes this type of form but there are really others that do not offer what their ads say and this is something really annoying because tomorrow the person and they deceive us and make us waste a lot of time because many times You can neither edit nor add text or anything and it really is very annoying instead with Google forms you can add simple selection text and many other things that make a big difference When creating our form

What is your favorite aspect of this product?

The main thing about this system or platform in the Great facility that you can add a text, a question, a simple selection, a box to fill in or a bar to select, and this so that the interviewee will find it much easier to express his position or his opinion as well. We can have an option that is mandatory to fill in or select to be able to continue answering this type of forms, commonly they can be sent by social networks directly from emails or simply by sharing in a social network For another to come and fill in the form with their data

What do you dislike most about this product?

What I do not like about this platform service is the simplicity that is seen when the person is filling out the form, it is very simple In fact, it is very simple, there are usually questions and space for answers, there is nothing to distract you from the objective and this is something that is an advantage and at the same time a disadvantage, usually users and gets bored but the good thing is that it is not distracted and it is something that really must be valued because we prefer focus rather than distraction, and that sometimes is not available to share

What recommendations would you give to someone considering this product?

My recommendation is that when you need to know the opinion of a public group or anyone, use this type of form because it really serves a lot to collect information since this reaches our Data and so we can easily decide what to do with this information separately. We can also add a section where the participant or the interviewee left their personal data to be able later in case they are selected for a contest or simply for more information about this person or the aforementioned topic and it is highly recommended to do this

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Vanashree B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Best Fit For Large Scale Data Collection In One Go

Likeliness to Recommend

8 /10

What differentiates Google Forms from other similar products?

Google form allows us to download collected data in any format (xlxs, pdf, csv etc) . The added cross application availability provided by google becomes very handy in managing various forms.

What is your favorite aspect of this product?

The feature that I liked is that google form supports quizzes along with general questionnaire, which makes it useful in taking assessments and display the result right away.

What do you dislike most about this product?

If there could be a way to maintain the entered data despite of page reload, it would be really helpful.

What recommendations would you give to someone considering this product?

This is a great tool to send a poll to a team to gauge interest or request feedback. It is also a great tool to capture data from a large pool of participants.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Appreciates Incumbent Status

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