Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

MIGUEL ANGEL M.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Google Form good but...

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

really the only feature that google form has is the easy way to create a form quickly

What is your favorite aspect of this product?

the only one is the facility to create a form

What do you dislike most about this product?

I think that a company as big and powerful as google never gave much emphasis to forms, so they do not have modern features, it is a very basic system

What recommendations would you give to someone considering this product?

If it is to start an easy contact questionnaire without any feature other than a name, email, phone or basic information if I recommend it

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ebelio B.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

The easiest way to create forms

Likeliness to Recommend

9 /10

What differentiates Google Forms from other similar products?

Google Forms integrates seamlessly with the different applications of the Google suite facilitating corporate work when creating surveys and analyzing the data obtained, with the help of Google Sheets and the functions it offers we can have real-time report of the information collected by the forms.

What is your favorite aspect of this product?

Something to highlight about Google Forms is its ease of use since no specialized knowledge is needed to create forms or surveys in a short time, from a child to university students can create any form without any problem and share it with their study or work group without any restriction.

What do you dislike most about this product?

It is very poor in terms of number of predefined templates which limits the aesthetics of the forms when creating them, customization is not the strong point in this case.

What recommendations would you give to someone considering this product?

The tool is designed to acquire information quickly and in real time, based on this we can know the tastes, feedback from our customers with just one link in which this information comes to us to perform the analysis and take decisive actions in the future. It also serves as a tool for internal evaluation as it allows the creation of didactic forms with which we can give feedback to our work team or as in these times of quarantine for study evaluations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Revanth Reddy Y.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Getting surveys has never been this easy

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

As far as I know, no one can do a better job than Google Forms in this department.

What is your favorite aspect of this product?

The fact that you can easily share the form in linkable format and with the material design interface, getting surveys is now very comfortable.

What do you dislike most about this product?

nothing that I dislike so far as it does everything that it intends to do.

What recommendations would you give to someone considering this product?

Right now there are no better alternatives for Forms, it's the best you can get.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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