Google Forms Logo Award Winner Product Badge
Google Forms Logo Award Winner Product Badge
Google

Google Forms

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Forms
8.9 /10

What is Google Forms?

Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.

Company Details


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Awards & Recognition

Google Forms won the following awards in the Online Forms category

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Google Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Mobility

85

Data Analysis and Survey Function

84

Security

83

State Transformation

83

Workflow Automation

83

Drag and Drop Design

83

Version Management

82

Field Configuration and Customization

82

Electronic Signatures

81

APIs and Integration

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

86

Usability and Intuitiveness

85

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

83

Ease of Customization

82

Availability and Quality of Training

82

Breadth of Features

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Google Forms Reviews

Amilker C.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Muito simples e funcional

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

Criar uma pesquisa é muito simples e rápido.

What is your favorite aspect of this product?

Facilidade de criar e personalizar o formulário.

What do you dislike most about this product?

Personalizar um e-mail ainda é complexo, existem aplicativos mas normalmente são pagos.

What recommendations would you give to someone considering this product?

Ao final de uma comparação com outros fornecedores, certamente o escolhido será o Google Form.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Camilo H.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Free and Good! Love This Tool

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

It´s has the backup of one of the greatest Technology Company in the world

What is your favorite aspect of this product?

It´s free! I´ve been using this from years and it never dissapoint me in any way..

What do you dislike most about this product?

I would love that Google Forms had more ways to customize the forms, something i find it a little basic.

What recommendations would you give to someone considering this product?

Use it in your researchs!

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Inspires Innovation

Todd B.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Effective tool to use for surveys

Likeliness to Recommend

10 /10

What differentiates Google Forms from other similar products?

The ease of creating a survey and getting the results is key here, especially for a product offered for free from Google. No charge and you have the ability to download your results into a spreadsheet to share with your team.

What is your favorite aspect of this product?

Love being able to download survey results into a spreadsheet for an easy way to look at the results.

What do you dislike most about this product?

It does seem to duplicate some of the results or answers at times, or allows users to complete the survey more than once. Should be a tool that sees they completed it and can't do it again.

What recommendations would you give to someone considering this product?

If you want to create a survey or form and not have to check on it everyday to make sure it is working properly, than Google Forms is for you!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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